Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Great for Project Management

What do you like best? It has everything my company needs to manage our hundreds of projects effectively. What do you dislike? I cannot think of a single thing that I dislike about it. Recommendations to others considering the product Try it for your project management needs. What business problems are you solving with the product? What benefits have you realized? We are maximizing our effectiveness with projects, thus making customers happy and saving money for them and for ...

Exceptonal platform for collaboration

What do you like best? I love that it allows our leadership team to all coordinate our efforts and contribute with everyone, or break out into smaller focus groups without having to overlap with everyone else's projects. What do you dislike? I haven't really come across any dislikes, it works great for our purposes. What business problems are you solving with the product? What benefits have you realized? Our leadership team and sales team each use base camp for our meetings to track ...

Basecamp: For Certain Things

What do you like best? For simple project management, Basecamp is great and visually, it makes great sense. Having multiple projects helps keep things organized and I like the ability add/remove users as the project flows. The due dates and reporting functionality are both great for making sure deadlines are met. Zapier integrates well with Basecamp for those who like automation. What do you dislike? It drives me crazy that I can't organize my projects by team. I think they do this so ...

Grants Manager & Administrator

What do you like best? It's sequencing and ability to intuitively organize projects. I also like how it allows for frequent updates. What do you dislike? There's not a whole lot of customization. Recommendations to others considering the product Read about others complications or needs to see if it customized enough to your company. The best attributes lie in the programs ability to sequentially show each individuals input. It's way clearer than an email thread. What business ...

Love Basecamp!

What do you like best? Basecamp is a fantastic "virtual office" that allows me to feel like I'm part of my team, even though I'm on the other side of the country. What do you dislike? There's a bit of a learning curve, but not bad at all. What business problems are you solving with the product? What benefits have you realized? Rather than endless email threads, we can now see everything relating to each project at a glance.

Great Product for Bringing Multiple Groups Together On Projects

What do you like best? I have a few different consultant groups that I work with in Basecamp projects. It is great to keep us organized and informed on the status of a large projects and those tasks within the project. What do you dislike? I would like the ability to search keywords or terms in ALL of my groups from the Launchpad. Sometimes I don't remember which group a task was discussed in. If I'm logged into my account, it would be much easier for me to search across the entire ...

Basecamp is like an online office space

What do you like best? We have been using basecamp for team projects. Many of us live all over the world and using basecamp made it easier for us to share ideas and add/ edit projects with everyone being able to follow. What do you dislike? I don't have anything to compare it to but I can't think of anything that I would dislike about basecamp. What business problems are you solving with the product? What benefits have you realized? In our business, we had a bunch of coaches come ...

A bit counter-intuitive at first, but gets familiar pretty quickly

What do you like best? I really like the Catchup button, which takes you to a page summarizing the day's activity. It's a great way to quickly see what you might have missed while you were out, or if you are out of the loop of the project at some point What do you dislike? Google Drive, Dropbox require additional services to connect which is a bit of a hassle. It also doesn't really offer an intuitive way to conversation with team members as it feels pretty static at times. ...

Basecamp

What do you like best? Intuitive design & easy to use. Did not require any training to begin using. What do you dislike? Where projects are saved can be confusing - this could also be based on how our org initially set up projects What business problems are you solving with the product? What benefits have you realized? Great for collaboration on projects with multiple deliverables and quick turnaround

Nice tool, great if you have outside 'customers', needs a comprehensive calendaring tool

What do you like best? Ease of use. Simple to collaborate and file share. Excellent for working with remote associates and external customers What do you dislike? The UI isn't natively intuitive, they took a small step back with the last upgrade. The inability to project plan / schedule forces the use of two systems. What business problems are you solving with the product? What benefits have you realized? Project management with file sharing and notifications