Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Essential for Our Marketing Agency

What do you like best? Basecamp helps us manage our entire team so that we are more productive and on task with our client deliverables. What do you dislike? Additional storage can be expensive when needed. Recommendations to others considering the product Take full advantage of the messaging platform to help you reduce email among your team and be able to track everything for easy access. What business problems are you solving with the product? What benefits have you realized? ...

Great Team Synergizer

What do you like best? I love how easy it is for your team to collaborate on ideas and projects. What do you dislike? I dislike how sometimes the emails don't go through and you miss updates. Recommendations to others considering the product Make sure to tag the appropriate people when talking to them What business problems are you solving with the product? What benefits have you realized? Keeping everything in one place

Organizing the Mess

What do you like best? I work at a marketing agency and we use Basecamp every day multiple times a day to manage internal and client projects. I don't know how'd we function without Basecamp. I can get to what is assigned to me easily, communicate with other team members, and even find projects from 4 years ago. I'd highly highly recommend it. What do you dislike? I don't personally have a complaint but my agency has been looking for another project management solution that connects ...

Basecamp for project management - simple and useful

What do you like best? Basecamp allows project administrators to compile all necessary files, images, discussions etc. for a given project and also lets you manage multiple projects with multiple users. One things that I really like is the ability to see a summary review for the days' progress and also how far you have left to go, they call it a "catchup" What do you dislike? Basecamp is organized in a peculiar way. Things do not seem to "flow" in the natural way that a user would like ...

Basecamp Great for Inter-Departmental Work

What do you like best? I like that Basecamp makes it easy to track tasks and processes related to larger projects. Working for an organization that has departments that are sometimes siloed, using a tool that allows us to easily communicate with one another is essential. What do you dislike? Honestly, there isn't much that I dislike. The only thing that sometimes throws me off is the daily recap when others have completed tasks unrelated to your portion of the work Recommendations to ...

We use Basecamp to coordinate our virtual business

What do you like best? Simple to setup and easy to use. It also allows us to invite team members that are both inside and outside our company. What do you dislike? It is a bit simple, so it isn't really the best tool for managing complex tasks with interdependent tasks. Recommendations to others considering the product Decide whether it is sophisticated enough to meet your needs. What business problems are you solving with the product? What benefits have you realized? It helps us ...

Great communication tool

What do you like best? Basecamp is incredibly easy for our team and our clients to use. What do you dislike? The project management side could be developed more to be a complete solution software. Recommendations to others considering the product Basecamp is an excellent tool for internal communication and working with clients. Users can log in easily to monitor to-dos, chime in on discussions, ask questions, etc. My recommendation is to get team members on it as quick as possible ...

Team collab at it's best!

What do you like best? Features to post new messages Easy to use What do you dislike? Calendar features lacking Limited formating in messages What business problems are you solving with the product? What benefits have you realized? Team collaboration

Basecamp is a great way to organize projects

What do you like best? I appreciate the way Basecamp allows my team and I to communicate and stay posted on so many different projects. This included the hundreds of ads we send out monthly. What do you dislike? I wish their was an IM function on Basecamp. I also wish I could connect projects to my Outlook or Google calendar instead of just getting email alerts. What business problems are you solving with the product? What benefits have you realized? My design team has so many ...

Great hub for resource sharing - especially for external partners!

What do you like best? Basecamp is incredibly easy to use. I also like that I can upload documents, but can also email specific uploads to certain project participants, or the entire group. Many of our committees and cabinets are not staff so having an outside platform to save specific documents so all can view it has been really helpful as we plan events, fundraise, etc. What do you dislike? Although you can add a label to each upload so it is put into a category I really wish that ...