Basecamp Reviews in July 2025: User Ratings, Pros & Cons

Basecamp - moderate user

What do you like best? I really love the checklist format of Basecamp to-dos - I'm an avid list-maker so not only being able to track my own to-dos but be able to track my colleagues as well makes projects SO much easier. What do you dislike? The layout of the site can be challenging to navigate. I don't use it as often as others teams at my company, so it may just be a user issue, but I find that it's not super intuitive. It's easy once you get to the project you're looking for, but ...

Good project tool

What do you like best? Easy cloud platform, super easy to manage team and actions What do you dislike? It served our purposes perfectly, we have only completed one project as it stands so no major negatives uncovered Recommendations to others considering the product A good tool, easy to impliment What business problems are you solving with the product? What benefits have you realized? We work in cross functional, international teams so having a 'single source of truth' is ...

Good Product for Team Communication

What do you like best? The format is user-friendly and laid out in such a way where information is easy to find. I like how things are organized and my member can get their information immediately and know where to look for updates. What do you dislike? It's a bit pricey. We're a smaller group and sometimes it's hard to justify the price of this. I feel that if you have a small enough team, you should be able to pay half the price of the $20 cost. Recommendations to others considering ...

Cross team communication is great

What do you like best? Basecamp makes it easy to stay in touch with multiple teams internally as well as externally. What do you dislike? Document attachment can be a pain sometimes. Replying from email instead of in Basecamp is not very easy. Recommendations to others considering the product Highly recommended. Posting and email notifications are super convenient. What business problems are you solving with the product? What benefits have you realized? Makes cross team ...

Good Software Although A Little Pricey

What do you like best? The Ease of Use, & Functionality are all pros for this software. It's a great tool for juggling multiple projects for multiple clients. User interface is basic and somewhat intuitive. New team members can learn software very quickly. Easy to implement and share documents. I love the drag and Drop feature. It makes it so easy to upload and update files. Things never get lost or confused about which revision is which. Its great! Basecamp makes it easy to work ...

Basecamp for Non-profits

What do you like best? Easy to work and collaborate, contact message and notifications are simple and organized. What do you dislike? Has all the basic tools needed for group collaboration but MAY not have enough details if doing complex projects. Recommendations to others considering the product Good multi organization tool for group collaborations. No more reams of emails and and too many physical meetings. Makes you more efficient. What business problems are you solving with ...

Basecamp usage review

What do you like best? Quick easy and effecient to use. Direct mobile app is better What do you dislike? User interface can be improved. Formatting etcetra. What business problems are you solving with the product? What benefits have you realized? Ease of project management

My personal review of Basecamp.

PROS & CONS What are the best aspects of this product? I love how I'm capable of effectively managing my project communication with my team and client in a single, convenient space. I like how it stores the history of exchange files. I can also divided projects and communications if I want to. What aspects are problematic or could work better? Its WSYIWYG could use some significant improvements since it won't let me to format my texts. Its time tracker and task tracker appears to be ...

Easy to use, great for client-agency communication

What do you like best? It is a platform that allows to handle many discussions at the same time and the file upload is really easy, even when they are heavy as Power Points with many images. What do you dislike? The information seems a bit disorganized, sometimes it is difficult to find what you are looking for, both for the specific order and for the difficulty of arriving due to depth of clicks. Recommendations to others considering the product The platform market to handle ...

Project Management of choice for Web Development

What do you like best? We used Basecamp as a primary Project Management and ticket system with our outstanding web dev team. It allowed us to communicate with multiple members of the team with ease, and was very simple to get up and running. What do you dislike? It would be great to get some advance search features and a folder or tagging structure to more easily organize and access projects. What business problems are you solving with the product? What benefits have you realized? ...