Basecamp Reviews in July 2025: User Ratings, Pros & Cons

Good for a Big, Busy Team

What do you like best? You have accountability with the service. Everyone on a project can see progress and achievements. What do you dislike? Some overuse this service. Not every task needs to be put into Basecamp. Sometimes I've spent more time updating extremely basic tasks than the actual task. Don't use Basecamp for little stuff. Make sure people define Basecamp tasks and non-Basecamp tasks. Recommendations to others considering the product Talk to one another about how you ...

Great tool

What do you like best? Interface is very easy and intuitive to navigate. I liked the collaborative features and clean UI. The auto emailing feature is very helpful. Customer service was extremely helpful and was responded very quickly. The message board functionality is helpful and allows open items to be communicated effectively. For someone that is new to a project it was a helpful place to start. What do you dislike? I wished that Basecamp included better functionality mobile use. ...

The best way to assign tasks

What do you like best? Easy to use and add users. Compared to other similar systems this is a breeze to use. What do you dislike? In order to assign someone a task, they have to have an account, which can create a barrier if you're working with freelancers/ people outside of your company. Recommendations to others considering the product If your company can afford Basecamp go for it. However, I would add that there are free alternatives you could try first. What business ...

Handy, but not for everyone

What do you like best? Breaks away from overly formal GANTT-style project management, to a representation of how projects actually work. What do you dislike? The general looseness of Basecamp takes a while to feel natural, and adoption has been a problem for certain teams. Recommendations to others considering the product Make use of the trial and suspended account features to determine if it's right for you. Very lightweight and affordable for small to mid-sized teams. What ...

Useful platform for work collaboration

What do you like best? Simple and intuitive functionality, email reminders, opportunity to reply from an email to a discussion, daily and weekly activity reports. What do you dislike? My only dislike is a rather personal and it's related that the calendar doesn't have the flexibility to be customized by the user to include more fields, which then to be used in the search tool. I think a feature that include the opportunity to create fields and make searchable any calendar item will ...

Basecamp

What do you like best? Basecamp Could be more streamlined. I like Workfront better. What do you dislike? Not as easy to navigate. I haven’t used it in a few years so there may have been improvements What business problems are you solving with the product? What benefits have you realized? Project Management. We stopped using it.

Base Camp Review

What do you like best? Basecamp was perfect for large group projects with multiple people working on them. What do you dislike? Compared to other platforms, it is not the most user friendly. Recommendations to others considering the product Consider using Basecamp if you have many different individuals working on moving pieces of the same project. It is great to keep on top of to dos and timelines. What business problems are you solving with the product? What benefits have you ...

Helpful for tracking client communication but a UX mess

What do you like best? I like the transparency basecamp provides when it comes to client communication. What do you dislike? I hate how hard it is to understand what different kinds of posts/chains/threads/folders are — the organization of basecamp is such a mess, I usually only rely on the emails from basecamp and rarely visit the url. Recommendations to others considering the product It's a mess, if you find a better alternative to keep track of client communication and file/link ...

Helpful

What do you like best? It was great for working with a large group on a creative project. There was many people working from remote places so it was good to keep it all in one place and see other's contributions. What do you dislike? I didn’t have much training and it was hard to figure out while working on a team that was more remote. It is a simple design so it can be a little confusing. What business problems are you solving with the product? What benefits have you realized? ...

Great Product for managing multiple contributors.

What do you like best? This is a super simple way to collaborate on group projects. I'm able to share documents and send emails securely to specific people or the whole group. What do you dislike? I really don't have anything I dislike in this program. What business problems are you solving with the product? What benefits have you realized? Collaborating between individuals at multiple organizations.