9.2
Spot Score
Streamline API management for seamless integration.
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Bandwidth offers custom pricing plan
Bandwidth has received glowing reviews over the past 12 months, highlighting its key strengths. Users consistently praise Bandwidth's user-friendly portal, quick response times, and excellent customer support. The platform's ease of use and efficient porting process have been particularly lauded, making it a top choice for telecommunications enterprises. The ...Read more
Quick and responsive customer support, with a dedicated team actively assisting users.
Easy-to-use portal for making changes swiftly without IT intermediary.
Outstanding API functionality with well-documented and designed APIs.
Reliable service with stable performance, ensuring consistency.
Portal could be more responsive and inability to open links or DIDs in other tabs.
Lack of T.38 fax support, restricting certain functionalities.
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Showing 171-180 out of 190
05/16/17
Excellent Customer Service!
What do you like best? Fast help & friendly service from the bandwidth team! What do you dislike? Sometimes there are long waits on the que. What business problems are you solving with the product? What benefits have you realized? Port rejections/ port out issues/ any sort of one-off issues.
05/15/17
Great company.
What do you like best? Fast Response time for trouble tickets. Also they are very knowledgeable. What do you dislike? This company does great work. I dont have any complaints. What business problems are you solving with the product? What benefits have you realized? All of them
05/05/17
Friendly and Helpful
What do you like best? Everyone I interact with at Bandwidth is friendly. All representatives that are assigned to our account are on the ball and help us with any questions we have. They have sent account managers to us to visit, as well as allowed some of our team to visit their office. Their APIs are easy to integrate with and their portal is easy to navigate. We can pull most any kind of report we wish and if there isn't a way for us to get it in the portal, all we need to do is ask ...
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04/25/17
Intuitive design for the experienced telecom professional
What do you like best? It is easy to accomplish anything in the portal from provisioning, ordering and reporting. What do you dislike? Only thing I could ask for is faster reporting. Recommendations to others considering the product Give it a try, you will not be disappointed! What business problems are you solving with the product? What benefits have you realized? API number ordering is awesome as well as keeping track of number inventory.
04/25/17
They are quick and responsive with the support they provided.
What do you like best? They customer service and over the phone support is always fast and helpful. What do you dislike? Could be easier to make support tickets for issues that require them. What business problems are you solving with the product? What benefits have you realized? We use VoIP with bandwidth as our phone number provider. We are porting a lot of number to BW and they are helpful with acquiring the correct information.
04/25/17
Excellent Service and Reliability
What do you like best? Reliability and Quality of the Services is great What do you dislike? Multiple Portal for all the different services Recommendations to others considering the product Excellent Services and Knowledgable Support What business problems are you solving with the product? What benefits have you realized? Number Hosting, Messaging Services
04/10/17
Great for the price
What do you like best? The price is nice and it also allows for me to forward to a cellphone pretty quickly. What do you dislike? I have to wait for them to undo a forwarding because a 10 digit forwarding isn't something comon. What business problems are you solving with the product? What benefits have you realized? We aren't using this for our business other than comunication.
04/06/17
Amazing Porting Partner
What do you like best? They are always willing to help and have the best attitude when doing so. What do you dislike? Being transferred around on the phone when our rep is not available. It would be nice to have a number to call the team that works with our rep when he is not available. What business problems are you solving with the product? What benefits have you realized? We have the absolute best relationship with Bandwidth. They are amazing to work with, which is not ...
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04/05/17
Better web interface
What do you like best? The web interface that was implemented last year was a drastic improvement to the previous interface. What do you dislike? I don't like that once a port request is submitted, the user has to to back and add the documents (invoice, LOA, etc.. Adding these documents should all be done BEFORE the user hits the submit button. Recommendations to others considering the product I echo the sentiments of another reviewer. When doing an implementation or project port, ...
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04/03/17
Good enough
What do you like best? Pretty nice service with good quality of calls What do you dislike? Long issues resolving, a lot of outages.. What business problems are you solving with the product? What benefits have you realized? CRM for home service business companies
