Bandwidth Reviews in May 2025: User Ratings, Pros & Cons

Bandwidth - solid company; solid network; solid support and personnel

What do you like best? One thing - the network. We have really not encountered any major network outages. Small, little stuff (who doesn't have that but large network issues are non existent. I also like the way that they attack issues that they may have. When I am involved, it is normally an escalation but I find there is no need for me to hold my breath and stamp my feet to get issues solved. The team jumps in and figure out what is wrong. Bandwidth's TAC Team should teach all the other ...

Manager and Sales Manager

What do you like best? I have been personalty working with BandWidth for the last four years. I port several number every week and they are very helpful. I have had problems with my phone server and they drop everything and run tests to find the problem. It is nice having a sales man assigned to our company. He has gone over board to help me. What do you dislike? They really need some help designing their call flow. It is really frustrating when you call in for help and their system ...

Bandwidth as a wholesale partner

What do you like best? Bandwidth is an industry leader. They provide great support and create innovative products. Their support is first class, and their ability to innovate is world class. What do you dislike? Nothing that I can think of. Bandwidth is very flexible for anything our developers would need. Bandwidth is a great partner. Recommendations to others considering the product Working with work class innovators will help elevate your operations. What business problems are ...

Bandwidth offers quick and accurate solutions to capacity issues

What do you like best? We use bandwidth as a wholesale provider of A-Z termination of LD. Bandwidths ability to work with us quickly and provide new trunking solutions with little to no issues for our customer base is a huge benefit. What do you dislike? There really isn't anything to dislike the technicians are knowledgeable and make turnup of SIP trunking quick and easy. What business problems are you solving with the product? What benefits have you realized? We are tasked with ...

Reliable Customer Oriented Telecom Company in US

What do you like best? I like their quick response and solution to the problems. They have great pricing and products that are better than expectation. What do you dislike? Other than the occasional billing issues, I am very satisfied. What business problems are you solving with the product? What benefits have you realized? We use Bandwidth for US inbound numbers, termination services and SMS. It's seamless process to order and implement. Portals are great but there's always room ...

Review of Bandwidth.com

What do you like best? Their quick customer response and friendly and helpful representatives What do you dislike? Navigating their site for certain things Recommendations to others considering the product I highly recommend Bandwidth.com What business problems are you solving with the product? What benefits have you realized? Needing a good phone provider. Having a consistent, easy to deal with provider for internal use and also to resell to our customers

Bandwidth support and provisioning is always prompt and professional!

What do you like best? The speed of turnaround on requests..... What do you dislike? Working with some alternate carriers.... What business problems are you solving with the product? What benefits have you realized? VoIP deployments.

Great communication, fast response.

What do you like best? Working with their VOIP interconnect Engineer Alex Mitchell was a great experience, he responded every question promptly and satisfactory. What do you dislike? This is my first experience working with bandwidth.com and so far there is nothing that I could complain about. Recommendations to others considering the product All is covered so far. What business problems are you solving with the product? What benefits have you realized? Better rates to domestic ...

Bandwidth is a great partner.

What do you like best? Bandwidth has been very flexible and easy to work. The onboarding process has been straightforward and easy. What do you dislike? Different platforms/logins for different functions. What business problems are you solving with the product? What benefits have you realized? Bandwidth is providing us with Origination and Termination service, helping us to expand our footprint, and add redundancy to our voice network.

Bandwidth Dashboard

What do you like best? - Portal functions such as porting information, number check, DID ordering numbers, project status What do you dislike? On the new Ordering Numbers Portal, there is no way to select more than one number at a time or select all. The old Portal still better than the new one. Recommendations to others considering the product Easy Portal and awesome Support Team. What business problems are you solving with the product? What benefits have you realized? Easy ...