9.2
Spot Score
Streamline API management for seamless integration.
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Bandwidth offers custom pricing plan
Bandwidth has received glowing reviews over the past 12 months, highlighting its key strengths. Users consistently praise Bandwidth's user-friendly portal, quick response times, and excellent customer support. The platform's ease of use and efficient porting process have been particularly lauded, making it a top choice for telecommunications enterprises. The ...Read more
Quick and responsive customer support, with a dedicated team actively assisting users.
Easy-to-use portal for making changes swiftly without IT intermediary.
Outstanding API functionality with well-documented and designed APIs.
Reliable service with stable performance, ensuring consistency.
Portal could be more responsive and inability to open links or DIDs in other tabs.
Lack of T.38 fax support, restricting certain functionalities.
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Showing 101-110 out of 190
07/26/17
Great Service
What do you like best? The dedicated Bandwidth team that works on our behalf. What do you dislike? Nothing specific at this time. We are happy with the service. What business problems are you solving with the product? What benefits have you realized? Emergency Services and DID's
07/25/17
Excellent Customer Service
What do you like best? Bandwidth has provided outstanding customer service through the years. Each BW teammate, Lee, Hull, Linda Simms; Aaron, Kerry (to mention a few have never failed to shine with their customer care and quality service. What do you dislike? At this point in time, I do not have a dislike worth mentioning. What business problems are you solving with the product? What benefits have you realized? BW has helped us to provide our clients superior customer service.
07/25/17
Working with Kerry and Bandwidth over the years
What do you like best? Bandwidth employees are extrememly knoweledgable and always willing to work with the customer. What do you dislike? N/A - Have always like working with the employees at Bandwidth over the years What business problems are you solving with the product? What benefits have you realized? Routing of emergency calls
07/25/17
Mixed reviews
What do you like best? Bandwidth has excellent support and some useful options for API integration What do you dislike? Bandwidth API's came across a bit as a bait and switch when we actually signed a contract. They are excellent for certain things, but when it comes to tasks that really mattered to us like ordering phone numbers and setting E911 configuration I am faced with integrating with an antiquated and limited XML-based WADL/WSDL API that is more costly to maintain. On the ...
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07/24/17
Bandwidth - Great partner and team
What do you like best? They are the best. They are responsive. Our main contact - Sean Potter - responds with lightning speed. I trust them. What do you dislike? That i don;t work there (kidding . I dont like that there are some areas they simply cannot cover that will cost us business, but i also understand that in some RCs it simply does not work economically Recommendations to others considering the product You can't go wrong if you pick these folks. What business problems are ...
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07/24/17
You can't fix it if it isn't broken.
What do you like best? Every question is addressed quickly and a SME (subject matter expert is consulted if needed. What do you dislike? I used to not like opening a ticket for each inquiry but It is nice having an electronic log of Q & A's. Recommendations to others considering the product APIs should be implemented wherever possible. What business problems are you solving with the product? What benefits have you realized? Bandwidth was brought on as an alternative PSTN vendor. ...
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07/24/17
Great customer service
What do you like best? Bandwidth folks are the best. Always attentive and ready to help. What do you dislike? Nothing really much. Since I have to have 40 characters, their web interface is a little wonky with IE but they are working on it. What business problems are you solving with the product? What benefits have you realized? Inbound and outbound VoIP traffic.
07/24/17
Top Tier in its class
What do you like best? Their portal is my favorite to use as it is incredibly user friendly. Customer service is also super helpful and quick to respond. What do you dislike? Not much to dislike. The product is great and the people behind it are even better. What business problems are you solving with the product? What benefits have you realized? Fantastic service and ease of use are the greatest benefits of using Bandwidth. We have a few different platforms that are on Bandwidth ...
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07/24/17
So far So good
What do you like best? APi is really easy to use , customer service both technical and billing have been very responsive. the service also has been very dependable What do you dislike? really right now i have not complaints. What business problems are you solving with the product? What benefits have you realized? we need to reach a large number of people via SMS. We were initially using our own servers , but this has been an affordable solution.
07/24/17
Great text API and support
What do you like best? Speed of the API, pricing and support have all been great. Very happy with the API in general. They have also been good to listen and work with us in terms of discussions about the 1 message per second sending limit. The documentation and portal also work well and the API is logically laid out. When I have had questions on the API support was very helpful. What do you dislike? Phone number availability in some areas is limited but bandwidth has ordered phone ...
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