9.2
Spot Score
Streamline API management for seamless integration.
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Bandwidth offers custom pricing plan
Bandwidth has received glowing reviews over the past 12 months, highlighting its key strengths. Users consistently praise Bandwidth's user-friendly portal, quick response times, and excellent customer support. The platform's ease of use and efficient porting process have been particularly lauded, making it a top choice for telecommunications enterprises. The ...Read more
Quick and responsive customer support, with a dedicated team actively assisting users.
Easy-to-use portal for making changes swiftly without IT intermediary.
Outstanding API functionality with well-documented and designed APIs.
Reliable service with stable performance, ensuring consistency.
Portal could be more responsive and inability to open links or DIDs in other tabs.
Lack of T.38 fax support, restricting certain functionalities.
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Showing 91-100 out of 190
08/01/17
Bandwidth is great!
What do you like best? I love how friendly and helpful the Bandwidth team is! What do you dislike? How easy it is to port numbers away from BW What business problems are you solving with the product? What benefits have you realized? Getting updates on ports. Josue is the best!
07/31/17
Always there to help.
What do you like best? Whatever we needed for our external telephony infrastructure, Bandwidth has been there to help us. They have grown and added capabilities to their system and never rested on their laurels. What do you dislike? Their techs have to be reminded from time to time that we have done our due diligence and when we file a ticket, it simply means we have tried everything on our end and need another set of eyes (or SIP signalling logs to help us troubleshoot an issue. What ...
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07/31/17
Extremely easy to work with.
What do you like best? Love the portal to port numbers. Very simple to use. What do you dislike? Can't pull CSRs. It would be nice if we had a way to pull CSR or if CSR are pulled automatically for number. Would also love a way to make a change to a port request without having to cancel the entire order. Recommendations to others considering the product per my previous statement, the CSR would be helpful and the ability to pull it would be great. What business problems are you ...
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07/31/17
Very pleased with the whole experience of getting a group of vanity Toll-Free numbers.
What do you like best? Kerry in Bandwidth.com was so helpful from the beginning to the end of the process. Providing information on different aspects of the process and assisting to provide us with our best-matched options. What do you dislike? None. This was a very pleasant experience and I am pleased with the results, and with the turn-out time. Recommendations to others considering the product Bandwidth.com provides excellent VoIP service at a carrier grade. Inbound/Outbound, ...
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07/31/17
Experenced and Very Helpful
What do you like best? They are always willing to help in any way they can. What do you dislike? Our Business hours do not match up and it can make things difficult some times. What business problems are you solving with the product? What benefits have you realized? Porting can be a nightmare as we all know. When we are working with Bandwidth they will do everything they can to assist you in this process and Kerry Skinner is an amazing contact for us as well.
07/31/17
great!
What do you like best? Great account team that goes above and beyond What do you dislike? support/provisioning would have to verify What business problems are you solving with the product? What benefits have you realized? n/a
07/31/17
Very pleasant & Effective
What do you like best? I love that Kerry Skinner helps with all our needs in a timely manner. What do you dislike? I dislike that there are a lot of personal changes in the "port in" department. I also dislike that we have to call the port in department for updates/requests. What business problems are you solving with the product? What benefits have you realized? Bandwidth helps me with CSR information to help clear rejections. Kerry helps us with any escalations we have.
07/31/17
The Bandwidth Team is Great!
What do you like best? I love that they are willing to help us not only resolve problems, but also understand why they happened. They are always willing to help escalate if needed. What do you dislike? Getting number inventory in certain areas can be challenging. What business problems are you solving with the product? What benefits have you realized? We are working on integrating our internal software with Bandwidth to streamline our porting submission and number ordering ...
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07/27/17
Great Experience
What do you like best? The extra time and care they give to your accounts and tickets. What do you dislike? It is hard to get a person on the phone during the busy hours. What business problems are you solving with the product? What benefits have you realized? They help assist us with our porting.
07/26/17
I work with Bandwidth's porting and feature services department
What do you like best? Bandwidth's porting department is always quick to help with any situation. They are always kind and professional while doing so. What do you dislike? When you put in a ticket for directory listing, it takes a while for someone to answer your question. This department does not seem to be as efficient as the porting department. What business problems are you solving with the product? What benefits have you realized? Bandwidth provides a large footprint of ...
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