BackupVault Cloud Backup Reviews in June 2026: User Ratings, Pros & Cons

Fast, Secure, UK Based DPA2018/GDPR Compliant Backup - Perfect

Backup Vault offers us the secure off-site backup for our 365 tenant that we needed. A lot of backup services store your files in the US, which then opens up a complicated DPA2018/GDPR issue where you need to be making sure that every step in the chain is compliant. Supporting a UK business and storing our backups in the UK puts everyone in a position of strength.

Ticks all the boxes

For an accountancy practice a secure, off-site backup is essential. A cloud backup solution needs to be UK based for GDPR compliance and be simple to use (I have enough complicated software to master). BackupVault ticks all the boxes and the service provided is excellent. It has certainly given me one less thing to worry about.

Fantastic support again from…

Fantastic support again from BackupVault over the bank holiday weekend!

Very good company to work with

Very good company to work with, with an A+ backup service, I've been reselling their products for over 3 years, I've never seen a service outage and the hand full of issues we have encountered were client specific and easliy resolved. As a reseller if my customer has a problem I need to get answers fast, the turn round time on email enquiries is amazing. Good work guys!

Fantastic service

I wouldn't hestitate in recommending Backup Vault. We had a great experience and both the support and service was outstanding. Many thanks!

Very fast backup, UK data and excellent service

I've been using BackupVault for two years, for three systems with about 200Gb data. This is for a social enterprise which wanted to keep data in the UK, encrypted. The setup was easy and the backup client is blindingly fast compared to any other I have used. Service has also been excellent - proactive and helpful when we have needed them, e.g. after a server failure to re-connect the backup account. Very happy to recommend the service to others.

Very pleased with the service provided…

Very pleased with the service provided to get everything set up. Our requirements were understood well. So far, I've not needed to access any backups (thankfully), but my experience so far gives me confidence in they system.

school who needed to backup the school data GDPR and security.

We are a small school who needed to backup the school data GDPR and security. This solution is priced well. Works great and support is quick and effective. Simple to use and deploy and just works. Great solution!You need to make sure you have a secure, restorable encrypted offsite backup and BackupVault provides thisThe tech support is second to none with the help given very quickly! It is nice that support us

As a Dental Practice owner l have used

As a Dental Practice owner l have used BackupVault for several years now.They have provided me with an excellent personal service. I have found it easy to use and any issues were quickly solved for me. They gave me all the information I needed (GDPR etc) to pass a CQC inspection. Most importantly is the peace of mind, knowing that if I have any problems ( ransomware etc ) I will be protected. I would highly recommend BackupVault.

Couldn't be happier with the service

Couldn't be happier with the service I have received from this company, I really can't fault them at all. They are prepared to go the extra mile, even to point out when my own developer had made a mistake. Top marks all round!