BackupVault Cloud Backup Reviews in June 2026: User Ratings, Pros & Cons

Excellent service

We are a small community based housing association in the north west. We needed an affordable and reliable external back up service. Backup Vault were recommended by our IT company. From set up to ongoing support, working with Backup Vault has been a very positive experience for us. The service meets all of our requirements - being reliable and affordable. We always receive prompt and helpful feedback to our enquiries. Another key issue for us is that the service is UK based and fulfils our ...

Invaluable data backup solution for our organisation

We worked with BackupVault to implement an email and file recovery system for our organisation's Google Workspace account. We found them to be helpful, informed and approachable, explaining clearly the process involved in implementing their solution. Would highly recommend them to others looking for these services.

Affordable and effortless

We were looking for an external back up service for our office server and gave these guys a try. Within the hour our data was safe. Very helpfull and with continued support throughout the entire process. One less thing to worry about.

Great experience!

Great experience!

Set up behind the scenes with out any…

Set up behind the scenes with out any fuss. Needed to secure our tech and wanted a UK based company our IT guy sorted it and has had no issues and as we researched before hand a good price for the level of security.

I have been using Backupvault for my…

I have been using Backupvault for my clients offsite backups for a number of years now. Their product works brilliantly. I have recommended them to other businesses due to the quality of their product plus the fact the backups are UK stored and fully GDPR compliant. Recently I have started to use there Microsoft 365 backups too. The team are knowledge, incredibly helpful and know their stuff. I would whole-hearted recommend them for your backup requirements.

The company are brilliant.

The company are brilliant. They helped me initially sort my IT problems and from then on I have them back up all my data on a daily basis. My business which is online only and teaches people a new skill. Should I lose my data for any reason I would be out of business. BackupVault are invaluable and worth every penny.

Excellant all round service

Many thanks to Rob who helped me when I was out of my depth. Professional, great communication and I would highly recommended

Excellent service from start to end

Excellent service from start to end, Fred helped us get back in, allocated us more space which made the move from 1 server to another seamless with 0 down time.Friendly, patient, and in depth explanation of the software which made navigating around even easier than poking around at random buttons.Thanks again Fred.

Wouldn't hesitate to recommend them

As a UK software company, we needed a reliable UK-based cloud backup solution that we could trust with our data. After a lot of research we found BackupVault and they've been pretty much perfect so far.The system "just worked" (which is rarer than it should be really) and it was easy to set up the encryption etc., but it was great to have an actual human in a local timezone to talk to on the phone when we wanted to check a few things beforehand.We've done some test restores to verify ...