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Backlog - Project Management Software

Backlog Reviews in June 2025: User Ratings, Pros & Cons

Efficient team management made simple.

4.3

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Starts from $29.16/Month when Billed Yearly, also offers free forever plan

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Backlog Reviews & Ratings

4.3

Very Good

Based on 164 ratings & 256 reviews

Rating Distribution

Excellent

(168)

Very Good

(82)

Good

(6)

Poor

(0)

Terible

(0)

Expert's Review

Backlog has earned a positive reputation as an intuitive and effective project management and collaboration tool, particularly for small to mid-sized teams. Its standout features include simplicity in navigation, strong user experience, and a robust suite of tools for task management, bug tracking, and team collaboration. The integrated Gantt charts and Kanban ...Read more

Backlog pros and cons

  • User-friendly interface and simplicity, making it easy for teams of all sizes to use and adopt quickly with minimal training.

  • Efficient task management capabilities including assigning, tracking, and prioritizing tasks to ensure better workflow and productivity.

  • Flexible customization options such as custom fields, templates, themes, and seamless API integrations for enhanced project management.

  • Effective tools for bug tracking, issue reporting, and collaboration within teams and with clients, streamlining communication and documentation.

  • Limited advanced functionality such as the inability to set up multi-level parent-child task relationships or track time for subtasks.

  • Reports and analytics are basic, lacking extensive customization or detailed summaries compared to other tools.

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Showing 11-20 out of 256

SW

Sorakrit W

12/14/23

4 out of 5

"Ease to use"

What do you like best about Backlog? Simplification on screen using then could understand in not long time. What do you dislike about Backlog? User managemetn screen which it doesn't ease to manage What problems is Backlog solving and how is that benefiting you? Consolidate bug along project and it could support to split the bug by module. However it will be great if we could consolidate more complexity into one project.

SS

Samatcha S

12/13/23

5 out of 5

"Easy to use and friendly for tracking"

What do you like best about Backlog? Easy to tracking project, and helpful for works priority, it have many channel to help for using such as a customer services, easy to integrate with another program. I really like to use it because I am always use it 3 times a week. What do you dislike about Backlog? It make me spend more time to setup project, What problems is Backlog solving and how is that benefiting you? Priority management and

SD

Sam D

12/13/23

5 out of 5

"Great interface"

What do you like best about Backlog? Easy to visualise comment and assign tickets to team members What do you dislike about Backlog? I like it all- nothing that I dislike All good What problems is Backlog solving and how is that benefiting you? Many problems are being solved Communities problems Organisational problems

NT

Nguyen T

12/13/23

5 out of 5

"My experience is so good for backlog. It help me manage task for all member in my team."

What do you like best about Backlog? Have gantchart support me manage schedule. Have batch update, it can help me update all task not waste more time. What do you dislike about Backlog? Not have more level in task, it only have parent task and child task. What problems is Backlog solving and how is that benefiting you? - Manage task. - Add task and assign for memeber. - Tracking content of task.

AU

Anonymous User

12/13/23

4.5 out of 5

"Excellent Collaboration"

What do you like best about Backlog? Easy to use and very simple and easy steps to update the status and comments. Good for internal collaboration within teams and team members. What do you dislike about Backlog? Complicated filters to search issue or specific point. Rest is OK. What problems is Backlog solving and how is that benefiting you? Simple way of assigning ticket to other team/Team members

AU

Anonymous User

12/13/23

4.5 out of 5

"User Experience"

What do you like best about Backlog? Easy to use. Helpful for Project Management (Single Window for Issues Tracking, Progress Status, Timeline Check and Many More Options) What do you dislike about Backlog? Attachment file size limit. Should have an option to Sort Backlog IDs created date and last update date wise (Newest to Oldest). What problems is Backlog solving and how is that benefiting you? Easy to track repeating bugs and to check burning issues.

T

TrangNX

12/13/23

4 out of 5

"Backlog is a excellent tool for managing workflow"

What do you like best about Backlog? It helps me and my other team members keep track of everyone's work What do you dislike about Backlog? It can not summarize one's work for a specific time range or category. E.g. total estimate and actual time of work in one week or one phase of the project. What problems is Backlog solving and how is that benefiting you? It helps me keep track of the number of tasks so I can plan what Im gonna do in a day or several hours

AU

Anonymous User

12/13/23

4 out of 5

"I use Backlog every day it helps me to follow project, organize my work"

What do you like best about Backlog? The user exeperience is good and every functions are simple to understand. The implementation is easy. I use backlog for almoste every project and every days. What do you dislike about Backlog? The search filter could be better to understand but still correct What problems is Backlog solving and how is that benefiting you? Backlog permit to trace all projects and permitt a fluid follow of every tasks

SJ

Sherin J

12/13/23

4 out of 5

"Good but has its drawbacks"

What do you like best about Backlog? Good Collaboration tool. Very good user interface. Customer support is good. Filters are great. What do you dislike about Backlog? Can't search by key ID. Can't assign to multiple people. Custom notifications cannot be set up - for e.g ticket status has not changed in 3 days. Admin should be able to set up email notification for members of each project. When members respond to email notification, it shows up with the entire email thread as a comment- ...

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HN

Huy N

12/13/23

4 out of 5

"I think it good to mange your project"

What do you like best about Backlog? It is very simple to manage all project and assign task for member. What do you dislike about Backlog? It not flexible to setup permission of user. What problems is Backlog solving and how is that benefiting you? At now, we don't have a big problem with backlog tools.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].