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AWS Chatbot

AWS Chatbot Reviews in May 2025: User Ratings, Pros & Cons

Transform your customer support with AI-powered chatbots.

4.1

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AWS Chatbot Reviews & Ratings

4.1

Very Good

Based on 9 ratings & 9 reviews

Rating Distribution

Excellent

(3)

Very Good

(5)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 1-9 out of 9

AN

Anant N

01/01/20

4 out of 5

Integrate Multiple AWS Services and receive notifications.

What do you like best? Can use AWS Chatbot to receive notifications for health events, security bugs, etc. AWS Chatbot commands are familiar with the command line syntax. There are predefined identitiesIt and templates. What do you dislike? It takes a lot of work to setup everything for working of AWS Chatbox What problems are you solving with the product? What benefits have you realized? It helped me getting notified of health events and security bugs.

AI

Administrator in Information Technology and Services

12/13/19

4 out of 5

AWS Chatbot for detecting issues with AWS

What do you like best? This chatbot integrates well with AWS SNS and hence works really well with most AWS services which makes it super helpful for detecting issues. This chatbot can give notification via slack and most devops teams use Slack. It is a newly launched service and still in the process of getting better. People can even run lambda to some extend. Moreover, this can even run with Amazon chime chatrooms. There could be filters that could be applied on the incoming ...

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GI

Gennaro I

12/11/19

4.5 out of 5

Allows you to manage the entire AWS environment from a group chat and receive immediate alerts

What do you like best? The easiest way to allow maintenance and management of complex AWS resources through the simplest AWS Chime chat messages, you can manage all aspects of what is contained in AWS and through the APIs and webhooks you can also manage external resources not in cloud computing. What do you dislike? Integration with other chat applications is really scarce and sometimes completely absent, having everything on whatsapp would be much easier and visible for team members ...

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PG

Paolo G

12/10/19

4 out of 5

A great low cost way to get fully-automated and fast help in everyday repetitive everyday operations

What do you like best? Thanks to AWS ChatBot we are able to better integrate the daily operations of my company team so as to automatically start interactive procedures and complex scripts directly from a simple telegram chat from your smartphone, in total mobility and wherever you are. In short, it is an excellent solution to save time and human resources by allowing automated operations to be performed on an external resource that is totally safe and risk-free for the data processed. What ...

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GC

Germano C

12/09/19

4 out of 5

How to easily manage unlimited number of AWS EC2 instances from group chat in your smartphone.

What do you like best? It's great to have a bot to ask about the status of your cloud computing resources on AWS. it is even more fantastic if the same bot is able to warn you or the participants of a group chat on Amazon Chime of the occurrence of any problems or values not suited to the type of SLA set. Managing resources from a chat and being able to monitor them from the chat itself truly represents the turning point in the world of cloud computing. What do you dislike? Personally, I ...

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OM

Oscar M

12/08/19

4 out of 5

ChatOps to fully customizable levels for DevOps teams and maintainers of cloud environments on AWS

What do you like best? Imagine having the entire DevOps team working on Amazon AWS cloud computing resources in contact on an Amazon Chime or Slack chat, thanks to ChatBot it is possible to set infinite and personalized webhooks in order to obtain myriad of functions integrated with AWS without having to work with APIs and various additions to obtain functionality such as, by way of example only: proactive alerting in the case of EC2 instances with problems, non-regular latencies in the ...

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TS

toni S

12/02/19

2.5 out of 5

Customer service

What do you like best? It's useful when you have a question that needs to be answered right away What do you dislike? There is a wait time if they are busy with other customers and sometimes it can be up to 25 minutes it helps me when I'm looking for certain products for home and work What problems are you solving with the product? What benefits have you realized? I'm still trying to get problems solved. I haven't noticed any benefits yet while using this program

GD

Gregory D

11/27/19

5 out of 5

AWS is so fascinating

What do you like best? I love how experts tend to the needs of customers in a very fast manor What do you dislike? I dislike nothing whatsoever I am fond of using AWS chatbot Recommendations to others considering the product: This is a very wonderful software it will take you to the next level with ease on shopping and inquiries What problems are you solving with the product? What benefits have you realized? I solve shopping problems and It makes it easier to get what I want right then.

UI

User in Accounting

11/26/19

5 out of 5

AWS chatbot is the real deal

What do you like best? They support amazon chime and Slack and its super simple to setup. The ability to receive notifications and have a bot chat with a customer is amazing. What do you dislike? Nothing, just needs to be developed a little further and will be perfect What problems are you solving with the product? What benefits have you realized? Customer service when we are not in the office or readily available