Avochato Reviews in September 2026: User Ratings, Pros & Cons

"Easy to use and very effective for teams "

What do you like best about Avochato? Quick setup and plays nice with a lot of other enterprise tools. Integration with Zapier for automated messages and the ability to toggle between the mobile app and the web version easily. Great support email/phone support when needed. What do you dislike about Avochato? I wish the pricing was a little more competitive and offered more ala carte options rather than the bundles that include every bell and whistle. Recommendations to others considering ...

"You should have started using Avochato yesterday!"

What do you like best about Avochato? I cannot recommend Avochato enough. If I was forced to only use one channel to communicate with customers between email, phone calls and SMS, I would go with Avochato. Our engagement rates with Avochato are higher than email and phone calls combined - and our engagement rates were already quite strong. What do you dislike about Avochato? If I'm being nitpicky, there are some UX/UI issues with the mobile app that will almost certainly be cleaned up in ...

"Great App!"

What do you like best about Avochato? I love that our customers can reach us and no matter who the Assigned CSR is Management can see the incoming message and address. What do you dislike about Avochato? I haven't really found a downside. Don't think I will at this point Recommendations to others considering Avochato: Avochato will make your job easier! What problems is Avochato solving and how is that benefiting you? Open Lines of Communication between my employees and our customers.

"Powerful and intuitive tool, solid SMS CRM"

What do you like best about Avochato? Biggest upside is unlimited users at no additional cost with the ability to add new lines at only $10 each. Combined with low learning curve makes this a truly scalable solution that my users have loved. That auto-responses and other quick actions make this app a joy to use. What do you dislike about Avochato? Biggest downside is the limited integrations provided (if not using native salesforce version which has a high cost). Other big downside is like ...

"Dispatcher"

What do you like best about Avochato? the ability to share the dialog between multiple employees What do you dislike about Avochato? there is nothing that I dislike about the program Recommendations to others considering Avochato: Great program for text sharing What problems is Avochato solving and how is that benefiting you? Being able to communicate with our drivers and having the ability for the other dispatchers to see the conversation too.

"Exceptional product and service that exceeds expectations"

What do you like best about Avochato? The avochato platform works consistently, as designed, with (in two years) zero downtime. The API is simple to use but has methods for all the functionality I need. The team is responsive from sales to development. Everyone is appreciative of my business (and keep in mind I'm a small business with 15 employees) and treats me like an important client. Ultimately, avochato fills a fantastic space as more and more business conversations move away from ...

"Implementing Success by Dialogue "

What do you like best about Avochato? The Avochato Customer Success team interactively listens to your goals, challenges and observations to provide best case use answers. If an answer is unknown, the team does not shy away from expressing it. They will connect you with a Subject Matter Expert to achieve your desired goal. Their rapid response and thorough explanation has been key to our growth! What do you dislike about Avochato? We see ‘dislikes’ as feedback for improvement on ...

"You should have started using Avochato yesterday!"

What do you like best about Avochato? I cannot recommend Avochato enough. If I was forced to only use one channel to communicate with customers between email, phone calls and SMS, I would go with Avochato. Our engagement rates with Avochato are higher than email and phone calls combined - and our engagement rates were already quite strong. What do you dislike about Avochato? If I'm being nitpicky, there are some UX/UI issues with the mobile app that will almost certainly be cleaned up in ...

"Exceptional product and service that exceeds expectations"

What do you like best? The avochato platform works consistently, as designed, with (in two years) zero downtime. The API is simple to use but has methods for all the functionality I need. The team is responsive from sales to development. Everyone is appreciative of my business (and keep in mind I'm a small business with 15 employees) and treats me like an important client. Ultimately, avochato fills a fantastic space as more and more business conversations move away from e-mail to SMS. What ...

"Implementing Success by Dialogue "

What do you like best about Avochato? The Avochato Customer Success team interactively listens to your goals, challenges and observations to provide best case use answers. If an answer is unknown, the team does not shy away from expressing it. They will connect you with a Subject Matter Expert to achieve your desired goal. Their rapid response and thorough explanation has been key to our growth! What do you dislike about Avochato? We see ‘dislikes’ as feedback for improvement on ...