Avochato Reviews in May 2025: User Ratings, Pros & Cons

"Great service"

What do you like best about Avochato? The dashboard is great tool that we use daily to communicate effectively with our staff and the patrons in our facility. What do you dislike about Avochato? I'm not a huge fan of the fact that when people use the number as a traditional phone and call it, that the system takes a voicemail, most of the time that is difficult to use, but that is more of an error on the side of the patron. Recommendations to others considering Avochato: Try the trial ...

"Excellent VOIP and texting platform"

What do you like best about Avochato? it's one of the best ways to have my business communicate with our providers and customers. they have a very efficient and fast-responsive customer support. The overall experience is positive for all of our team members. I can identify which of my team members last contacted a customer or a provider, the duration of the calls. I can go back to over one year voice messages. I can close those contacts I'm no longer interested in but also reopen them if I ...

"Great Chat System For Startups!"

What do you like best? Ease of use and the ability to set auto replies. What do you dislike? Obtaining customer service surveys is a little difficult. What problems are you solving with the product? What benefits have you realized? Reducing number of phone calls and having customers utilize chat more. As a startup, the easier the communication path, the better!

"Great Chat System For Startups!"

What do you like best? Ease of use and the ability to set auto replies. What do you dislike? Obtaining customer service surveys is a little difficult. What problems are you solving with the product? What benefits have you realized? Reducing number of phone calls and having customers utilize chat more. As a startup, the easier the communication path, the better!

"Customer Service & Features"

What do you like best? The ability for an entire team to work within one medium to engage and interact with their customers / clients / audience. Not to mention also being able to assign & claim certain messages so the team doesn't mix up conversations. What do you dislike? Wish vanity shortcodes (or just shortcodes in general) could have a faster turn-around! Recommendations to others considering the product: Give it a shot. If you have the need for your team to be able to text or call ...

"Exceptional service and support"

What do you like best about Avochato? The sales team is knowledgeable about the product and supports customers end-to-end. Features make texting customers seamless. What do you dislike about Avochato? There's a lot of features so figuring them out (and the associated business use-case) takes a little bit of time. Understanding features would help a ton What problems is Avochato solving and how is that benefiting you? Communicating with customers responsively was a big concern. Avochato ...

"Customer Service & Features"

What do you like best about Avochato? The ability for an entire team to work within one medium to engage and interact with their customers / clients / audience. Not to mention also being able to assign & claim certain messages so the team doesn't mix up conversations. What do you dislike about Avochato? Wish vanity shortcodes (or just shortcodes in general) could have a faster turn-around! Recommendations to others considering Avochato: Give it a shot. If you have the need for your team to ...

"I use this everyday to notify our customers of when they will be receiving their deliveries. "

What do you like best about Avochato? I love how you can set templates. It makes it very fast and simple when it comes time to send out the times. What do you dislike about Avochato? I dislike how sometimes when I go to delete conversations it seems like it doesn't update consistently and i have to delete twice. Recommendations to others considering Avochato: USE THE TEMPLATES. It saves so much time and is very simple to use/edit. What problems is Avochato solving and how is that benefiting ...

"Avochato Has Greatly Improved Customer Service"

What do you like best about Avochato? I love that you can have canned responses so it makes responding to text messages a lot easier. It's very easy to tell what messages are new vs. ones that have already been replied too. They also have a customer service survey at the end for customers to respond to. What do you dislike about Avochato? I think I dislike the UI the most. It seems a bit disorganized. The color scheme makes all the messages kinda blend together until you get used to what ...

"Great for Start-Up Companies "

What do you like best? There are 3 features that I like best. First is that it can be synced through Zapier to automatically upload contacts. Second, is that I can assign other team members to specific conversations. Third, is the ability to schedule messages. This makes it so I can get work done late without bugging clients. What do you dislike? There are two features that I dislike. First, is that the tags sections are super finicky when doing mass uploads and it often requires you to go ...