Avochato Reviews in September 2026: User Ratings, Pros & Cons

"Exceptional service and support"

What do you like best about Avochato? The sales team is knowledgeable about the product and supports customers end-to-end. Features make texting customers seamless. What do you dislike about Avochato? There's a lot of features so figuring them out (and the associated business use-case) takes a little bit of time. Understanding features would help a ton What problems is Avochato solving and how is that benefiting you? Communicating with customers responsively was a big concern. Avochato ...

"Effective feature set, but not yet a VoIP solution"

What do you like best about Avochato? Conveniently integrates into Slack, a 3rd party team communication software we use for real time messaging. This allows CSR's to respond immediately to SMS messages. It also shows whether a message has been responded to, and by who. Our primary VoIP service has an anemic SMS solution that required workarounds to get it functioning as a group message-response platform and we had a separate platform that we used to provide website support responses. This ...

"Texting for recruiting"

What do you like best? I like that this product allows me to quickly follow up with a number of candidates at once. It's useful for interview scheduling as well as follow on emails and phone calls. What do you dislike? If people call the phone number in response to a text, that doesn't work well. If there was a way to forward the calls to my cell, that would be ideal. What problems are you solving with the product? What benefits have you realized? I used it to increase my response rate on ...

"Avochato Has Greatly Improved Customer Service"

What do you like best about Avochato? I love that you can have canned responses so it makes responding to text messages a lot easier. It's very easy to tell what messages are new vs. ones that have already been replied too. They also have a customer service survey at the end for customers to respond to. What do you dislike about Avochato? I think I dislike the UI the most. It seems a bit disorganized. The color scheme makes all the messages kinda blend together until you get used to what ...

"Texting for recruiting"

What do you like best about Avochato? I like that this product allows me to quickly follow up with a number of candidates at once. It's useful for interview scheduling as well as follow on emails and phone calls. What do you dislike about Avochato? If people call the phone number in response to a text, that doesn't work well. If there was a way to forward the calls to my cell, that would be ideal. What problems is Avochato solving and how is that benefiting you? I used it to increase my ...

"Great for Start-Up Companies "

What do you like best about Avochato? There are 3 features that I like best. First is that it can be synced through Zapier to automatically upload contacts. Second, is that I can assign other team members to specific conversations. Third, is the ability to schedule messages. This makes it so I can get work done late without bugging clients. What do you dislike about Avochato? There are two features that I dislike. First, is that the tags sections are super finicky when doing mass uploads ...

"Great for Start-Up Companies "

What do you like best? There are 3 features that I like best. First is that it can be synced through Zapier to automatically upload contacts. Second, is that I can assign other team members to specific conversations. Third, is the ability to schedule messages. This makes it so I can get work done late without bugging clients. What do you dislike? There are two features that I dislike. First, is that the tags sections are super finicky when doing mass uploads and it often requires you to go ...

"Fantastic application"

What do you like best? I like the simplicity of Avochato along with the ios app which works really well and has been a life saver for easily managing enquiries at odd hours. What do you dislike? It's buggy at times but I haven't encountered anything that's too frustrating to manage. Recommendations to others considering the product: Be sure to work with the team to properly implement the platform, they're happy to help! What problems are you solving with the product? What benefits have you ...

"Great service to improve customer service"

What do you like best about Avochato? Very personal with messages and get built-in tools to optimise the automation and user experience What do you dislike about Avochato? that you cannot kickstart a survey, otherwise very pleased What problems is Avochato solving and how is that benefiting you? to get a more personal and direct touch with customers

"Great Chat System For Startups!"

What do you like best? Ease of use and the ability to set auto replies. What do you dislike? Obtaining customer service surveys is a little difficult. What problems are you solving with the product? What benefits have you realized? Reducing number of phone calls and having customers utilize chat more. As a startup, the easier the communication path, the better!