Avochato Reviews in May 2025: User Ratings, Pros & Cons

"Great program. Saves time and micromanagement"

What do you like best about Avochato? Automation, sending out mass texts tomany different customers. What do you dislike about Avochato? Limit for texts 160 charaters is not much, Can send pictures but it cost 1 text. What problems is Avochato solving and how is that benefiting you? Contacting customers for appointments. You can mass-send appointment reminders.

"Great API and Sales Team"

What do you like best about Avochato? Simple API with simple pricing. Other vendors have more complex tiered pricing and almost always a more difficult API to work with. The sales team does not have a drip of dishonesty in them. They were willing to recommend other vendors when it looked like they were not the ideal vendor to help with our business needs (after further conversation we realized that Avochato is still the best vendor, but that honesty earned a lot of trust with me). In ...

"Great website but needs some improvements"

What do you like best? The newest features are great! Being able to see who else in my team is "typing" or "viewing," having blasts go as auto-closed, etc. What do you dislike? My "inbox" is a little hard to read. I wish it took up more space on my screen. It feels like the text stream you are on takes up almost the whole screen but if the left side list of other texts was a little wider and text a little smaller, there would be less scrolling and easier to navigate. What problems are you ...

"Great website but needs some improvements"

What do you like best about Avochato? The newest features are great! Being able to see who else in my team is "typing" or "viewing," having blasts go as auto-closed, etc. What do you dislike about Avochato? My "inbox" is a little hard to read. I wish it took up more space on my screen. It feels like the text stream you are on takes up almost the whole screen but if the left side list of other texts was a little wider and text a little smaller, there would be less scrolling and easier to ...

"Budget Replacement of Recruiting SMS"

What do you like best about Avochato? We were looking at different SMS services to help with recruiting and contacting job candidates. Niche services charge a premium for being candidate-friendly, but honestly Avochato gets everything done at a fraction of the price. What do you dislike about Avochato? One thing we don't like is their web widget which isn't very helpful. It isn't very noticeable on the page; all you see is a picture of an Avochato which doesn't tell anyone that is actually ...

"Amazing Service"

What do you like best about Avochato? The ease of use to connect with our hundreds of customers. Allows us to chat and resolve issues in a timely and friendly manner. What do you dislike about Avochato? Nothing so far! Everything is to our liking! Recommendations to others considering Avochato: USE IT! What problems is Avochato solving and how is that benefiting you? Allows us to connect with our customers immediately with ease, really a step up in our guest/customer service department.

"Avochato went above and beyond"

What do you like best about Avochato? They went above and beyond helping us setup and train. The system is very user intuitive to use and we were able to send texts after a short intro by their product team. What do you dislike about Avochato? There wasn't anything we disliked. They were open to feedback and showed a willingness to add or alter features if necessary What problems is Avochato solving and how is that benefiting you? We were trying to text past customers while updating ...

"Amazing platform for SMS marketing"

What do you like best? The platform is intuitive, and Alex and team are incredibly responsive. This helped us coordinate outreach to our constituents that we wouldn't have been able to execute otherwise. What do you dislike? There were still some minor kinks in the mobile experience that made it hard for me to find old conversations sometimes, but no dealbreakers What problems are you solving with the product? What benefits have you realized? Effective outreach via SMS to all constituents ...

"Avochato went above and beyond"

What do you like best? They went above and beyond helping us setup and train. The system is very user intuitive to use and we were able to send texts after a short intro by their product team. What do you dislike? There wasn't anything we disliked. They were open to feedback and showed a willingness to add or alter features if necessary What problems are you solving with the product? What benefits have you realized? We were trying to text past customers while updating information from their ...

"Great service to improve customer service"

What do you like best? Very personal with messages and get built-in tools to optimise the automation and user experience What do you dislike? that you cannot kickstart a survey, otherwise very pleased What problems are you solving with the product? What benefits have you realized? to get a more personal and direct touch with customers