Avochato Reviews in May 2025: User Ratings, Pros & Cons

"Solid service"

What do you like best about Avochato? Excellent customer support. Relatively simple interface that does everything we need it to do. Great price point. What do you dislike about Avochato? Still an early-stage product, and has some features missing. (For instance, have to record a voicemail greeting on your own software, then upload as .mp3 file.) Not the best phone functionality (but works well enough for our purposes). What problems is Avochato solving and how is that benefiting you? We're ...

"Meets our small business needs"

What do you like best about Avochato? Easy to set up and manage the account. Customer service is responsive and helpful What do you dislike about Avochato? Avochato has building room for more advanced features and leaves some things to be desired in flexibility of platform What problems is Avochato solving and how is that benefiting you? Customer service communication

"Review Avochato"

What do you like best about Avochato? Multiple people having access to one conversation What do you dislike about Avochato? some of the functionality of the app on iphone is clunky Recommendations to others considering Avochato: none What problems is Avochato solving and how is that benefiting you? More communication within the store. Has helped send out mass texts to inform customers of events or specials

"So far so good"

What do you like best about Avochato? The interface is easy to use. It is easy to set up and train employees on its use. What do you dislike about Avochato? There could be more sort options, such as sorting by date. It is obvious that Avochato is working on the analytics/reporting, but it's not all working yet. There needs to be more ability to let team members do some things (such as adding canned responses themselves) without going through the admin. Right now, the only way to give them ...

"New to the concept but super excited to see where it takes us"

What do you like best? Ease of access and being able to answer from iphone or laptop. What do you dislike? Too many emails/notifications that go unanswered, without being assigned first, because we are a large group. What problems are you solving with the product? What benefits have you realized? No problems yet and reaching our customers immediately through broadcasts have been a great benefit.

"Review Avochato"

What do you like best? Multiple people having access to one conversation What do you dislike? some of the functionality of the app on iphone is clunky Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? More communication within the store. Has helped send out mass texts to inform customers of events or specials

"New to the concept but super excited to see where it takes us"

What do you like best about Avochato? Ease of access and being able to answer from iphone or laptop. What do you dislike about Avochato? Too many emails/notifications that go unanswered, without being assigned first, because we are a large group. What problems is Avochato solving and how is that benefiting you? No problems yet and reaching our customers immediately through broadcasts have been a great benefit.

"So far so good"

What do you like best? The interface is easy to use. It is easy to set up and train employees on its use. What do you dislike? There could be more sort options, such as sorting by date. It is obvious that Avochato is working on the analytics/reporting, but it's not all working yet. There needs to be more ability to let team members do some things (such as adding canned responses themselves) without going through the admin. Right now, the only way to give them the ability to do this is by ...

"Avochato Is Easy to Use"

What do you like best about Avochato? I like that the interface is easy to use and easy to filter the results I want to see. What do you dislike about Avochato? I dislike that I can not get rid of the last conversation that occurred on the right side of my screen if it is not in a closed status. Recommendations to others considering Avochato: I would recommend Avochato. It is easy to use and give you another point of contact for your customers to contact you. There are a few small things I ...

"Avochato Is Easy to Use"

What do you like best? I like that the interface is easy to use and easy to filter the results I want to see. What do you dislike? I dislike that I can not get rid of the last conversation that occurred on the right side of my screen if it is not in a closed status. Recommendations to others considering the product: I would recommend Avochato. It is easy to use and give you another point of contact for your customers to contact you. There are a few small things I would tweak, such as being ...