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Avalara - New SaaS Software

Avalara Reviews in July 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.11

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Avalara Reviews & Ratings

4.11

Very Good

Based on 517 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 81-90 out of 437

AU

Anonymous User

08/15/23

3.5 out of 5

"Interactive with customers"

What do you like best about Avalara? I was able to have learning lab experience & answer my issues & questions. Network with other customers. What do you dislike about Avalara?

DA

Dušan A

08/14/23

4 out of 5

"Robust sales tax automation solution for remote sellers"

What do you like best about Avalara? We use Avalara to monitor and manage our sales tax obligations in the USA resulting from our remote seller status. Avalara offers a robust automation solution with full integration into our proprietary billing system. We like the scope of automation and geographical coverage. Avalara also provide vast know-how resources and regular updates on global VAT topics.

JM

Jonathan M

08/10/23

0.5 out of 5

"Frustrating decline in support, no escalation pathway, product changes with no notice."

What do you like best about Avalara? Simplicity of use and accuracy of data USED to be the best part. What do you dislike about Avalara?

CW

Carolyn W

08/03/23

1.5 out of 5

"Very Expensive, and bad support even though you pay extra for support (Updated)"

What do you like best about Avalara? This is the only company that could solve my tax collection issues. The only company that has a tax app that Restrict Content Pro uses. This company may be great for larger companies, but not for small companies. And the connector for Restrict Content Pro does not work properly with Avalara even after six months. I cannot take orders overseas, and the tax calculation is wrong. Avalara says it is the connector that is the problem, not them.

SS

Stephanie S

05/25/23

4 out of 5

"Avalara - Software for Filing"

What do you like best about Avalara? The reporting and historical pull of returns from one site. What do you dislike about Avalara?

AB

Adam B

05/12/23

4 out of 5

"Update: Our CSM connected with us directly and helped to escalate our issue"

What do you like best about Avalara? It works well with e-commerce platforms like Magento. Does okay with WooCommerce. Our CSM has been willing to resolve issues with us directly and has been a transparent communicator. I did not know that our CSM managed 800+ customers. Knowing that now, I can appreciate the Avalara CSM being available to escalate issues at a higher level.

AU

Anonymous User

05/11/23

2 out of 5

"Only partially delivers on the promise"

What do you like best about Avalara? It's quite good at calculating the correct tax rates and submitting required returns. It has good integration with WooCommerce for e-commerce sales tax calculations.

CH

Cindy H

04/24/23

4 out of 5

"Very helpful"

What do you like best about Avalara? Filling returns automatically. Reports are easy to review. What do you dislike about Avalara?

AU

Anonymous User

04/23/23

4 out of 5

"Fun conference, learned a lot."

What do you like best about Avalara? The new features to come in ECM. The ability for all our our tax services to be on the same interface. The exemption matrix. I haven't used any other tax services.

VT

Vershawn T

04/20/23

5 out of 5

"Amazing"

What do you like best about Avalara? Reconciling and being an admin for the team What do you dislike about Avalara?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].