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Avalara - New SaaS Software

Avalara Reviews in July 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.11

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Avalara offers custom pricing plan

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Avalara Reviews & Ratings

4.11

Very Good

Based on 517 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 311-320 out of 437

TG

Tom G

07/18/19

4 out of 5

"Very good service and comprehensive in handling many issues"

What do you like best about Avalara? I like using Avalara, and having the peace of mind of knowing for sure that any tax question I have is handled professionally and quickly. I would like to see more aggressive and competitive pricing for services compared to Avalara's competitors, however.

AU

Anonymous User

07/16/19

4.5 out of 5

"Implementation and use is very easy. Product works great!"

What do you like best about Avalara? The ease of reviewing/approving the monthly returns as well as adding new nexus jurisdictions when needed. The assistance provided with the SST process was top notch!

JV

Judy V

07/16/19

5 out of 5

"Worked with Avalara for almost 10 years"

What do you like best about Avalara? Responsiveness of sales team, fun interactions and appreciate elevation of importance of sales tax process thru white papers, webinars, blogs etc

AU

Anonymous User

06/23/19

3 out of 5

"Nice, but lacks many features"

What do you like best about Avalara? AvaTax is a good Tax Engine tool of Avalara. But, this tool doesn't consist of many features which other leading Tax Engines like OneSource and Vertex are providing

AU

Anonymous User

04/16/19

4 out of 5

"Automated sales tax management"

What do you like best about Avalara? I appreciate the use of technology to help administer out 15k+ exemption certificates. What do you dislike about Avalara?

AU

Anonymous User

01/21/19

0 out of 5

"Fraudulent company - Do not recommend"

What do you like best about Avalara? Ease of integration into Zoho CRM was easy to set up. What do you dislike about Avalara?

AU

Anonymous User

01/06/19

5 out of 5

"Tax collection made easy"

What do you like best about Avalara? Wonderful integration with existing e-commerce platforms. Tech support is excellent and timely in addressing most issues. This platform is essential for collecting sales taxes in a multi channel environment.

AU

Anonymous User

12/14/18

5 out of 5

"eCommerce sales tax"

What do you like best about Avalara? The seamless integration into our selling site. What do you dislike about Avalara?

AU

Anonymous User

12/13/18

5 out of 5

"Most accurate easy sales tax solution"

What do you like best about Avalara? Ease of use. We are nation wide and would need to hire one person just to do our sales tax returns. What do you dislike about Avalara?

JC

Joyce C

12/13/18

5 out of 5

"Avalara captures detailed information in quick reference format"

What do you like best about Avalara? The completeness of the reports provided and easy access to any previously posted transaction. What do you dislike about Avalara?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].