Avalara Reviews in July 2025: User Ratings, Pros & Cons

"Easy to Use"

What do you like best about Avalara? Avalara is user friendly and the support get back to you promptly. Also the guides are very helpful to find answers to any questions you may have without waiting on hold to speak with support. I also like that they calculate what the taxes are but have information broken down too. I also like my account representative Melynda. She is very helpful and responds fast.

"Avalara is AMAZING!"

What do you like best about Avalara? My favorite thing about Avalara would have to be CertCapture! It has allowed me to be able to organize and keep better track of all exemptions that have been received. In addition, you can use this service to request documentation, which save us a lot of time from going from client to client asking for new documentation. You just request, they send in information, and presto! You have all updated exemptions in one place! It's magic!

"Avalara user friendly"

What do you like best about Avalara? The ability to connect our ERP system directly to Avalara. This feed allows Avalara to check the sales or use taxability and communicate back to our ERP system the appropriate tax and amount.

"Two Things Certain in Life"

What do you like best about Avalara? As our Founding Father Benjamin Franklin famously said there are two things certain in life, well Avalara made Sales Tax frustration a thing of the past. This was money well spent to take the compliance burden off my accounting team to focus on providing accurate financial results to management, which is our #1 priority. In addition, we know that with Avalara's tool we are accurately charging our customers as some states have numerous and frequently ...

"Corporate Credit Manager"

What do you like best about Avalara? Managing the tax-exempt certificates and knowing that invoices billed with correct sales tax What do you dislike about Avalara?

"Very robust product that handles all of our needs"

What do you like best about Avalara? Easy to use, robust software that does most of the work for me. What do you dislike about Avalara?

"Great, Easy to Use Cloud Solution"

What do you like best about Avalara? One requirement from our tech department was to find a cloud based solution. Avalara passed our tests with flying colors while the competition did not. The choice was easy after that. The user interface is easy to use and the support is outstanding. Unlike our previous solution, updating product taxability is easy to do. The return compliance has been generally good, with seamless integration from pulling sales reports, to completing the returns.

"sales tax for dummies"

What do you like best about Avalara? Avalara is extremely user friendly for those who have very little sales tax knowledge. If you are unsure about something, their online resources are great.

"more pluses than minuses"

What do you like best about Avalara? Ease of looking up transactions. Most reports can be put into excel format, which is nice. Can easily add new products. What do you dislike about Avalara?

"Sales Tax Exemptions Done Easy"

What do you like best about Avalara? One of the biggest issues my company has faced over the previous months because of the WeWork Sales Tax problem is staying up to date on which of our companies we do business with are sales tax exempt, and by keeping all of their exemption forms in one place. Avalara not only has helped us from the get-go, but they also help maintain the exemptions after your first initial plugin of all the accounts you do business with. There are thousands of different ...