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Avalara - New SaaS Software

Avalara Reviews in July 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.11

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Avalara Reviews & Ratings

4.11

Very Good

Based on 517 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 241-250 out of 437

AU

Anonymous User

09/15/20

4.5 out of 5

"Avalara has all the solutions"

What do you like best about Avalara? We are currently in the process of implementing Avalara to be used with our billing system. Every situation or problem we have encountered in the past appears to be solved with the Avalara system. The Avalara team does a good job of making sure they understand our needs and they quickly find solutions for us.

AU

Anonymous User

09/15/20

5 out of 5

"Always best efforts"

What do you like best about Avalara? There is no situation that I encounter w/ the Avalara Team that does not receive prompt attention and follow-up. What do you dislike about Avalara?

AU

Anonymous User

09/15/20

4 out of 5

"We have experienced issues, but Avalara continues to improve in functionality and customer service."

What do you like best about Avalara? Accessibility of experts at the company and overall responsiveness to customer requests. They seek out and value customer input. I like the overall company image and communicated trajectory. The tax engine performs well and accurately for complex tax logic.

AU

Anonymous User

09/15/20

4.5 out of 5

"Avalara - Sales Tax with Ease"

What do you like best about Avalara? I like the reports generated by state and jurisdiction Avalara provides. What do you dislike about Avalara?

ES

Erin S

09/15/20

5 out of 5

"New to Avalara"

What do you like best about Avalara? Knowing that we are in compliance is peace of mind. What do you dislike about Avalara?

AU

Anonymous User

09/15/20

4 out of 5

"Good product; sometimes slow customer service"

What do you like best about Avalara? We rely on Avalara to keep up with all the federal, state and local sales tax changes in the telecommunications industry. We could not possibly do it on our own.

ES

Erin S

09/15/20

5 out of 5

"New to Avalara"

What do you like best about Avalara? Knowing that we are in compliance is peace of mind. What do you dislike about Avalara?

AU

Anonymous User

08/14/20

0 out of 5

"Horrible Implementation and Failed Go Live with Stripe"

What do you like best about Avalara? There is nothing I like about Avalara so far What do you dislike about Avalara?

AU

Anonymous User

08/13/20

4.5 out of 5

"Great for managing multiple companies and states"

What do you like best about Avalara? Avalara has been great for managing our returns in multiple companies and multiple states. Easy to navigate within the system to review transactions, returns and payments. The notifications for states that may trip nexus requirements is also very useful so we know when to register and activate sales tax filings. The support group has also been key when questions come up or to talk through renewal of services and best practices for using the system.

AU

Anonymous User

07/21/20

4 out of 5

"Easily Manage Sales Taxes"

What do you like best about Avalara? We've been using the Avatax connector for our website for years which is a great tool for quick and accurate sales tax calculations. When we needed to add more jurisdictions for sales tax reporting requirements we were able to easily add multiple states for sales tax rates and file quarterly returns through the Avalara portal. This has saved a lot of time and money over manually filing returns.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].