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Avalara - New SaaS Software

Avalara Reviews in October 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.34

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Avalara offers custom pricing plan

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Avalara Reviews & Ratings

4.34

Very Good

Based on 455 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 221-230 out of 437

AU

Anonymous User

09/17/20

4 out of 5

"Great company - Very knowledgeable"

What do you like best about Avalara? Avalara has many webinars that they provide to potential and existing customers to help navigate sales tax and all of the issues and roadblocks that could come up with.

HO

Hector O

09/17/20

4 out of 5

"A little complex to set up but runs well once done."

What do you like best about Avalara? I am so happy that I don't have to file sales taxes anymore. I also love that I can be confident that we are correctly calculating sales tax.

AU

Anonymous User

09/17/20

4 out of 5

"Complex organization with many forms of distribution"

What do you like best about Avalara? Stays up to date on all Sales Tax Laws!! What do you dislike about Avalara?

TD

Tristan D

09/17/20

0 out of 5

"Worst customer service and usability ever. STAY AWAY"

What do you like best about Avalara? nothing at all. Very efficient at wasting my time and money. What do you dislike about Avalara?

AU

Anonymous User

09/17/20

5 out of 5

"They know their stuff!"

What do you like best about Avalara? I appreciate the extensive knowledge the Avalara staff has about all things (sales) tax related! What do you dislike about Avalara?

AU

Anonymous User

09/17/20

5 out of 5

"The Avalara webinar was both informative and motivational."

What do you like best about Avalara? The communication is put forth in plain English and easy to follow. The team has been extremely helpful and more than willing to share resources. Not your typical "sales pitch!"

AU

Anonymous User

09/17/20

5 out of 5

"Very easy to use and accurate."

What do you like best about Avalara? Training online. Ease of use and accuracy. What do you dislike about Avalara?

AA

Ankit A

09/17/20

2.5 out of 5

"Senior Financial Analyst"

What do you like best about Avalara? The visibility of every transaction we process. What do you dislike about Avalara?

AU

Anonymous User

09/17/20

5 out of 5

"A Life Saver"

What do you like best about Avalara? It calculates the tax for our e-comm platform. What do you dislike about Avalara?

AU

Anonymous User

09/17/20

4.5 out of 5

"CFO"

What do you like best about Avalara? The breakdown from the first presenter. She did an excellent job. What do you dislike about Avalara?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].