Avalara Reviews in October 2026: User Ratings, Pros & Cons
Simplify tax compliance with automated solutions.
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Avalara offers custom pricing plan
Avalara Reviews & Ratings
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Spotsaas Editor’s POV
Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more
Avalara pros and cons
Exemption management: Automates certificate collection, validation, and storage.
Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.
Real-time tax calculation: Automatically applies accurate tax rates within connected systems.
Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.
Advanced feature learning curve: Custom workflows may require technical support.
Usage-based pricing: Costs can rise with transaction volume and feature usage.
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Showing 191-200 out of 437
MT
Mary T
02/26/21
"Tax Helping Hand"
What do you like best about Avalara? Customer Service and ease of the website What do you dislike about Avalara?
AU
Anonymous User
02/26/21
"This saves me from changing my title to "Sales Tax Specialist"!"
What do you like best about Avalara? The AvaTax feature is always current! I get emails frequently from states that tax rates are changing but AvaTax is already on top of it!
AU
Anonymous User
02/23/21
"Nightmare transition from another provider, no reliable support after sinning the contract"
What do you like best about Avalara? Technology seems solid. I don't have any software issues. What do you dislike about Avalara?
AU
Anonymous User
02/12/21
"Welcome to the clown show."
What do you like best about Avalara? There is nothing to like. These guys are absolute clowns. What do you dislike about Avalara?
GW
George W
01/12/21
"Fraudulent Pricing & Sales Practices - Do NOT Use Avalara"
What do you like best about Avalara? Their software is ok at best. But overall their software is not user friendly. What do you dislike about Avalara?
MT
Mitchel T
12/18/20
"Avalara - Their is NO BETTER!"
What do you like best about Avalara? As everyone that owns a business knows, that when it comes to Sales Tax, it's a nightmare to deal with...unless you use Avalara! The system is easy to use, it's super accurate and the customer support you receive is second to none!
AU
Anonymous User
12/14/20
"AVOID. Terrible Support and Poor Documentation."
What do you like best about Avalara? Seemed to be a well designed and easy to use Salesforce integration (AvaTax). When you can get in contact with someone, they are professional and pleasant.
AU
Anonymous User
12/02/20
"Horrible experience - doesn't function properly, poor support"
What do you like best about Avalara? There have been no positives about using Avalara for us. They were never able to get it working with our billing system as promised.
AU
Anonymous User
11/03/20
"The Service saves a huge amount of time under the new tax rules."
What do you like best about Avalara? The time it saves with updating tax rates and reporting to the individual tax jurisdictions. What do you dislike about Avalara?
JM
Jane M
10/29/20
"Avalara is Great!"
What do you like best about Avalara? The best thing about Avalara is that I do not have to update my accounting system with all of the individual sales tax rates. They do it for me.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].