Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Review for Autopilot software

What do you like best? This software is has good GUI and easy usability What do you dislike? Overheads with different interfaces and their limitations What problems are you solving with the product? What benefits have you realized? Automation

Great tool but needs improvement

What do you like best? I think it's a great tool for automation and is very easy to use. Its simple design makes it very easy to get a hang of and the customer support is pretty efficient. What do you dislike? It requires some basic design changes. The email templates aren't easily accessible and the journey's analytics don't provide a deeper dive to track individual data which is annoying because you have to download Excel spreadsheets for that What problems are you solving with ...

Good software, wish it had a few more bells and whistles

What do you like best? I like the drag and drop feature when creating journeys. I think it's easy to follow and has good connections. The notes feature also provides a really cool collaborative feel to journeys. You can see others inside your journey and can even leave notes and comments. I think this is a stand out feature. I also like that there is a log of events that are happening in real time, so you can see everything that is happening within a user record. What do you dislike? ...

Easy to use, intuitive and helpful software

PROS & CONS What are the best aspects of this product? The drag and drop interface is easy to use and intuitive. The support team is friendly, helpful and timely! Autopilot tracks every newsletter forms on my website or other similar form on the site, also, the contacts management is very convenient. Their email tools are manageable. List trigger, time trigger and add to list are very beneficial for my marketing strategies. What aspects are problematic or could work better? In my ...

Great marketing automation software

What do you like best? It's very easy to build email journeys with Autopilot, update your lists and segments, keep track of all communications received by a contact and the available set of integrations makes connecting applications even easier. Accessorily, the email builder is complete and easy to use and the customer support is top-notch! What do you dislike? The bulk actions can feel a little rigid sometimes. Recommendations to others considering the product: Review ...

The Easiest Automation Tool Ever

What do you like best? I used Marketo in my previous roles, but something that stood out to me right away about Autopilot was the ease of setting up automated work flows. Because it is visual it is so much easier to build out, and I'm way less prone to making mistakes. What do you dislike? I can't think of anything I dislike. It covers what we need for now. What problems are you solving with the product? What benefits have you realized? Automated workflows to save us time ...

Easy to Use but Needs More Features

What do you like best? I have been working with Autopilot for a bit now and when it comes to ease of learning their journeys, it is above most of the rest. I like how easily you can build out a journey and trigger an email without having to try too hard. When I need to update my fields or track visitors, this is where their platform really shines. The ease of setup and initiating is great. What do you dislike? When it comes to marketing automation features that I look for in a ...

Autopilot enhances our marketing work

PROS & CONS What are the best aspects of this product? With Autopilot I can send emails, sms and postcard in more innovative ways, but what is really helpful for my team and me is the collaboration with Salesforce. Using UX is extremely powerful because makes deployment of automation more easy and quickly. What aspects are problematic or could work better? It would be good to have lead scoring, but it’s not big deal. What specific problems in your company were solved by this ...

A fantastic platform but have lots of limitations relating to users and customers

What do you like best? One of the major reason I like the software is the fact that it has a good graphic feature and it is visually appealing. Also it has a lot of payment playoffs and good interface that charges less than any other platforms What do you dislike? It has a lot of problems when it comes to the pricing and payment deals because I have referred a lot of people to use this app but they have always complained of the increasing demand on the pricing of this app and also ...

Helpful and Intuitive tool, easy to use, Highly recommend

PROS & CONS What are the best aspects of this product? You can see your “journeys” for your clients depend on the actions they’ve taken thanks to amazing Autopilot guides. This software helps you to plan how you are going to reach new clients and to make effective welcoming emails, also, FAQ and survey invitations are really helpful. What aspects are problematic or could work better? It is simple and easy to use, looks like a basic version for everyone. I really need some advanced ...