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9.0

Spot Score

Autopilot

Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Streamline Your Marketing with Autopilot.

4.2

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Autopilot offers custom pricing plan

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This Product has been Migrated to Ortto

Autopilot Reviews & Ratings

4.2

Very Good

Based on 517 ratings & 407 reviews

Rating Distribution

Excellent

(310)

Very Good

(72)

Good

(13)

Poor

(1)

Terible

(11)

Expert's Review

Ortto (formerly known as Autopilot) has garnered significant praise over the past year for its intuitive and visually appealing interface, robust marketing automation capabilities, and strong customer support. As an all-in-one platform, Ortto empowers businesses to create personalized customer journeys, automate email campaigns, and streamline their marketing ...Read more

Autopilot pros and cons

  • Intuitive and user-friendly interface, making it easy to navigate and use even for those with limited technical expertise.

  • Robust email automation capabilities, enabling users to create personalized, triggered campaigns to engage customers effectively.

  • Strong support team that responds promptly and provides helpful solutions, enhancing the overall user experience.

  • Simplified journey creation and segmentation with drag-and-drop features, facilitating efficient workflow setup.

  • Expensive pricing plans, particularly restrictive for small businesses or startups with tight budgets.

  • Limited design flexibility in email templates, which can feel generic for advanced users seeking more customization.

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Showing 41-50 out of 407

AT

Alexander T

05/15/20

5 out of 5

Autopilot is magic

What do you like best? Its usability. Autopilot was easy to learn. What do you dislike? Not integrated fully with gmail. Would be nice to track my actions there. Recommendations to others considering the product: Go for it. It’s a great tool. And the support in next level. What problems are you solving with the product? What benefits have you realized? Marketing automation.

UI

User in Non-Profit Organization Management

04/13/20

4.5 out of 5

The best next step for our small organisation

What do you like best? We have only just started using Autopilot and the freedom of time it has already allowed, the engagement it is providing us with our supporters is next level. The Autopilot team are supportive, quick to help and the platform is quite intuitive. This has been a vital step for us in the process to moving towards a CRM database. What do you dislike? There was an initial issue with our first email send showing as spam to some subscribers and buttons not showing ...

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LN

Leni N

04/07/20

5 out of 5

Hands down the best marketing automation platform on the market

What do you like best? The visual builder has great logic, its intuitive and easy to use. Also the interactive tools like headsup messages are amazing. What do you dislike? There is very little to criticize. The only things I miss are customization options for the GDPR alerts and the ability to create controlled loops. What problems are you solving with the product? What benefits have you realized? Marketing automation with Autopilot allows you to create real customer ...

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HF

Hannia F

03/09/20

5 out of 5

Very user-friendly

What do you like best? Autopilot is an user-friendly program that is built to create a constant and visual workflow, as well as automation. With its marketing tools, it provides good advice and tools that help me get access to insights and records, reporting and journeys across channels. Because Autopilot offers a ready-to-start-working platform that is filled with amazing visuals, it’s easy to organize and build data as I work. The segments are easy to use, and scheduling and being able ...

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AI

Agency in Outsourcing/Offshoring

03/05/20

4 out of 5

User for two years now

What do you like best? It's flexible. It has a lot of functions that suit my intentions for every client. When I started I used to have a lot of questions and there weren't a lot of support agents available. That changed since then. What do you dislike? It has it's design limitations. What I design on Autopilot doesn't translate 100% on Outlook and on devices. Extra line spaces are also added to the emails when copy-pasting directly from a word file. The support ...

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UI

User in Hospitality

11/27/19

4 out of 5

8/10 Autopilot Review

What do you like best? It's very simple to use and not as expensive as some of their competitors. What do you dislike? The software can get be a little slow sometimes, also the user tracking could use some improvement as well. Recommendations to others considering the product: A great platform if you are looking for a way to reduce your workload. What problems are you solving with the product? What benefits have you realized? A way to reduce the workload off our shoulders

UI

User in Market Research

11/13/19

3 out of 5

Pretty good tool but could be better

What do you like best? The practicality of this extension was absolutely necessary in running the particular business that I work for. Having several lists and having the capacity for automation saves a lot of time. What do you dislike? The thing that I particularly dislike and that everyone else in the office hates as well is the slowness of this server, however this could be due to the fact that autopilot was never built to handle such a capacity as ours. What problems are ...

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NA

Nick A

11/08/19

5 out of 5

Fantastic automation platform for penny pinchers

What do you like best? If your company is not ready for a large scale marketing tool like Pardot but instead want to layer together some various tools, Autopilot sits at the center of the stack. I used in combination with Instapage, Google Sheets, Zendesk Sell, and Mailchimp. What do you dislike? You're somewhat limited by the existing integrations unless you can code your own API triggers. Recommendations to others considering the product: If you use Autopilot, be sure to ...

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AI

Administrator in Marketing and Advertising

11/07/19

3.5 out of 5

Glitchy but good

What do you like best? I love AutoPilot when it works. However, there are frequent bugs that have to be addressed and I feel like we talk to support a lot. What do you dislike? The bugs. Always being moved to a new session, constant refreshing. It can be very laggy at times. Recommendations to others considering the product: Other than glitches, it offers a lot. What problems are you solving with the product? What benefits have you realized? We needed a database to ...

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UI

User in Computer Software

11/06/19

2.5 out of 5

autopilot works but still more to be desired

What do you like best? autopilot does work and does a good job at the basic tasks with being able to set up a campaign of contacts and en masse contact them easily. What do you dislike? we've since learned that the autopilot servers may be marked as spam and some emails are not reaching the clients as intended. Recommendations to others considering the product: autopilot is a great resources that you should definitely to run a marketing campaign. it makes it handy and allows ...

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