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9.0

Spot Score

Autopilot

Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Streamline Your Marketing with Autopilot.

4.2

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Autopilot offers custom pricing plan

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This Product has been Migrated to Ortto

Autopilot Reviews & Ratings

4.2

Very Good

Based on 517 ratings & 407 reviews

Rating Distribution

Excellent

(310)

Very Good

(72)

Good

(13)

Poor

(1)

Terible

(11)

Expert's Review

Ortto (formerly known as Autopilot) has garnered significant praise over the past year for its intuitive and visually appealing interface, robust marketing automation capabilities, and strong customer support. As an all-in-one platform, Ortto empowers businesses to create personalized customer journeys, automate email campaigns, and streamline their marketing ...Read more

Autopilot pros and cons

  • Intuitive and user-friendly interface, making it easy to navigate and use even for those with limited technical expertise.

  • Robust email automation capabilities, enabling users to create personalized, triggered campaigns to engage customers effectively.

  • Strong support team that responds promptly and provides helpful solutions, enhancing the overall user experience.

  • Simplified journey creation and segmentation with drag-and-drop features, facilitating efficient workflow setup.

  • Expensive pricing plans, particularly restrictive for small businesses or startups with tight budgets.

  • Limited design flexibility in email templates, which can feel generic for advanced users seeking more customization.

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Showing 31-40 out of 407

AS

Anuradha S

07/06/20

5 out of 5

Improve Email Campaigns for Business Leads with Autopilot Software

What do you like best? Setup Emails Design quickly by the help of advance editor. Autopilot is secure email software to send emails in bulk. No Spam issue face in sending and receiving emails. It is a powerful marketing tool to generate business leads directly by emails. It makes a better communication between user and client. Autopilot is not only for email solution but also it gives complete marketing solution for business. What do you dislike? First time Integration process is ...

Read more

JP

Josh P

07/01/20

5 out of 5

The most simple and intuitive email automation platform + support team is on another level!!!

What do you like best? The support staff, quick, friendly and knowledgeable. What do you dislike? Setting up conversions tracking could be easier What problems are you solving with the product? What benefits have you realized? Email automation, simple way to get on top of your email funnels

SP

Stefan Pagels A

07/01/20

5 out of 5

Great software, intuitive and easy to understand AND use !

What do you like best? The way that it is set up in figures gives you a great overview of how you are structuring your user journeys. Im looking so much forward to see the results of our work. Oh - and their support is nice too! What do you dislike? Nothing really, i am quite happy with their product What problems are you solving with the product? What benefits have you realized? B2B ecommerce email marketing and lead generating

N

Naina C

06/27/20

5 out of 5

Good Experience with Autopilot Marketing Software Services

What do you like best? Easiest way to promote business product on regular basis. Autopilot provides advance functionality to crate email template and integrate easily to other apps. Autopilot customer support services is very good. In our health business we have to upload new products so we have done setup custom notification with the help of customer service. It is cloud base software and we can manage business easily. What do you dislike? We face issue first time when we are ...

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OL

Oliver L

06/24/20

3 out of 5

Good Software for Drip Campaigns

What do you like best? We like the simplicity of the solution for our drip campaigns, personalization options and HubSpot integration the most. What do you dislike? Recently they had some issues with servers and deliverability has been pretty miserable. IP addresses they are using also seem to be of lower reputation, hurting our performance. What problems are you solving with the product? What benefits have you realized? Email marketing automation. Personalization.

AI

Administrator in Information Technology and Services

06/23/20

4.5 out of 5

Easy to use and powerful

What do you like best? The user friendliness. The tool is very powerful still. What do you dislike? Undoing changes in emails is not possible and editing emails can be cumbersome What problems are you solving with the product? What benefits have you realized? The integrations are powerful and help connect the internal marketing landscape

BD

Brandon D

06/23/20

4.5 out of 5

Why wouldnt you use this

What do you like best? I am able to use autopilot for specific needs of a consumer. What do you dislike? The price keeps fluctuating. This is a risky thing for a buissness What problems are you solving with the product? What benefits have you realized? Im able to get to more customers due to the social media in my automations.

CI

Consultant in Management Consulting

06/03/20

0 out of 5

Great product, untrustworthy company.

What do you like best? The tool itself is pretty awesome and it has a lot of unique features like Segment integration and unique services like Lob to send postcards. In terms of a nice user experience for a multi-channel marketing program, Autopilot really ticks the boxes when it comes to functionality and ease of use. Their UI is gorgeous and intuitive. What do you dislike? This review used to be a 10 out of 10, and I've referred dozens of customers to them because I LOVE ...

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DW

David W

05/29/20

4.5 out of 5

Easy to use with a host of valuable integrations

What do you like best? We use Autopilot for all of our marketing journeys and communications and stick with them for a number of reasons: 1) they provide access to their entire product at every price point (only increases as number of customers increase), 2) the range of 3rd party integrations available, including Twilio, Intercom, Slack, Google, Facebook and so many more and 3) customer marketing journeys are very easy to build/edit/iterate, etc. and do not require much technical ...

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AW

Adrien W

05/19/20

3.5 out of 5

Good tool but some things to improve

What do you like best? I like the simplicity and the design of the tool. It's very easy to understand and to set up. What do you dislike? I do not like the price model and the connectivity with Pipedrive is not very good. What problems are you solving with the product? What benefits have you realized? Autopilot is a great marketing automation tool. It's a mix of an e-mailing tool, a CRM and Zapier. The e-maliling sequences are really easy to create and manage.