Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

The Best Marketing Automation Software Available!

What do you like best? The system is super intuitive and easy to use. The 'journey' system is unique and interesting and actually makes it sort of fun to set up campaigns! What do you dislike? Some of the formatting is hardcoded where you would not expect it to be and limits advanced customization options. What business problems are you solving with the product? What benefits have you realized? Autopilot helps us keep prospects and customers engaged without requiring the overhead of ...

Powerful Automation Tool

What do you like best? We've only just started using Autopilot, but we're thrilled with how easy it is to set up the journeys and how complex and detailed you can make them. The support has also been phenomenal. From group webinars to one-on-one conversations with the support team, they've gone above and beyond to meet our needs. What do you dislike? Some key integrations are still missing, most notably Mailchimp. We had many beautiful Mailchimp templates that we were unable to migrate ...

Best automation marketing platform I've ever used.

What do you like best? The ease of use and the integrations with third parties. This is a new breed that gets it. This is the best automation platform and I've used. I've used: Marketo/Hubspot/Bronto as the others. What do you dislike? At the moment not a lot I don't like. My wish list would be to eventually add in some AI that helps us understand the most valuable customers (we are B2C with lots of data, would love an AI layer added that also analyzes our sales data to figure out high ...

Best Marketing Platform around

What do you like best? I'm a fan of "ease of use" its simple to set up and start using right out of the gate. Great client services , always prompt on answering my questions. One of my favorite features is the ability to add twitter to our campaigns. What do you dislike? I actually can't think of anything I dislike. Recommendations to others considering the product Step away from big and clunky, try a product that you can hit the ground running with. What business problems are you ...

Great automation for marketing.

What do you like best? The visual layout. It gives you a clear sense of what you are doing. Connecting the blocks and adding events is very intuitive. What do you dislike? The organization of lists and contacts. If you use a guidebook or make your journey a guide book, all the lists get duplicated, or new lists are added from the generic guidebooks. That can get frustrating if you are just trying to get a sense of what to do and how to use the program. Recommendations to others ...

My new best friend Autopilot.

What do you like best? The entire experience is easy to use. The drag and drop feature makes it easy to build new journey's (sequences quickly. My work is not only easy to create but it is also very easy to edit and collect data. Also, tracking attribution across our email campaigns and other channels has proven that autopilot is a key tool beyond email automation. What do you dislike? I have a few issues with some of the features in the main dashboard for reports: I would prefer to ...

The best marketing automation tool on the market

What do you like best? It's built for everyone, not just developers or tech experts. It's intuitive and great fun to use. The capabilities are awesome and constantly growing, whether you're looking to score leads, send automated (and trigger-based emails, send an SMS message or even alert a team member about a key issue or contact. The integrations are really good and growing. The integration with Salesforce is fantastic and the tool can be used process leads before they go into ...

User friendly work flow/email marketing service

What do you like best? User friendly and amazing customer service. Complete automation and segmentation for leads. All you need in one service. What do you dislike? A bit of a learning curve to start; a bit expensive Recommendations to others considering the product Try out the free month! You will not be disappointed with the customer support to get you up and running. What business problems are you solving with the product? What benefits have you realized? Segmentation of ...

Outside Sales Manager

What do you like best? I like that I can create customizable marketing experiences for new contacts and prospects. This saves me a ton of time from manually having to follow up, and allows me to track if a prospect is showing interest through engagement. This allows me to follow up automatically, and directly contact them if they are showing a lot of interest. What do you dislike? I sometimes have trouble figuring out exactly how to create what I have in mind. I know from their ...

Best marketing automation tool Ive used

What do you like best? Super easy to use, visually clean, easy integration, awesome support. Love everything about it. What do you dislike? The email interface isnt as customizable as it could be and I wish you could see all of your emails from the main dash rather than having to click into a journey Recommendations to others considering the product Do it. It's amazing. What business problems are you solving with the product? What benefits have you realized? Identifying website ...