Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Great visual interface.

What do you like best? Autopilot has a very easy to use interface utilizing blocks as different triggers, actions and conditions. We moved from a very expensive marketing automation software to Autopilot and have found much more success in autopilot. The integrations available native to autopilot are also very well built out. What do you dislike? I wish the email builder was better. A mail chimp builder or bee.io builder is much more superior but for what Autopilot does it is great. I ...

Improved customer contact numbers

What do you like best? -Once we started using autopilot, # of leads from website increased from about 3 to 20. They actually lead to orders. -Can make journeys to automatically send emails to the customer once opened, or different email if not opened. -Can personalize for returning customers What do you dislike? Journeys are difficult to use and there is no support under 25k customers. If you set the contacts as less than 25k customers, there will only be journey reviews IF you ...

Simple, Smart, Effective

What do you like best? The Journey builder is great. I've been able to easily configure my user-journeys and setup really smart looking campaigns. What do you dislike? I would like to see only emails relating to just the journey I'm building at the time... if you have multiple journeys or whatnot, it quickly gets unwieldy. What business problems are you solving with the product? What benefits have you realized? Automating user onboarding, Automating renewal processes

A great tool to drip on pospects.

What do you like best? I like how easy it is to create a campaign (after set up. What do you dislike? Better tutorials and faster response to questions would be helpful. Recommendations to others considering the product See above. What business problems are you solving with the product? What benefits have you realized? It allows me to keep in touch w prospects on 'auto-pilot' after set up.

I highly recommend this software to everyone

PROS & CONS What are the best aspects of this product? The price of Autopilot HQ per year is really amazing, you get all features by the price of $48 per year, sounds unbelievable, but yes, it is true. Next, I love the journey builder, creating them is really simple. We combine the journey builder with MailLift’s handwritten letters to send personal notes to our new customers. AutopilotHQ makes this possible. What aspects are problematic or could work better? Because of the fact ...

Marketing automation for all !

What do you like best? The interface is very user friendly and powerfull ! Create journey is pretty easy What do you dislike? There's no reverse IP. It's only in english What business problems are you solving with the product? What benefits have you realized? Save time and nurture customers

Great for startups

What do you like best? Drag and drop journey building for non-developers. What do you dislike? You will need a developer if you want to get more complex. But that's the same with every product. Some minor issues that I feel they will fix as they grow. no ability to do transactional emails that can pull information from a database. What business problems are you solving with the product? What benefits have you realized? Ability to get automation up and running without much ...

Incredible automation at a fraction of the price

What do you like best? The ability to draw automation like a flow chart. (White board your journeys What do you dislike? No liquid markup. Our customers are pediatric offices and medical groups and we have to duplicate journeys for doctors vs non doctors. Recommendations to others considering the product If you are a SaaS business and need a lighter tool than enterprise software (marketo,parrot but a heavier tool than drip, this is a must. What business problems are you solving ...

Amazing product but with room for improvement.

What do you like best? Autopilot is very easy to use and allows you to create complex sales and marketing funnels through it's journey builder. Another excellent tool is the ability to pull in information from web forms using a simple line of javascript so no redo of forms on your website and html code. to style. What do you dislike? Sometimes the journeys/form submissions simply stop working for no apparent reason. A tweak and re-publish usually fixes the issue. I wish it also ...

Robust and easy

What do you like best? The UX of Autopilot is amazingly intuitive tu use. What do you dislike? Its difficult to gain direct access to the emails that are created and uploaded. And the software is heavy, it slows my computer. What business problems are you solving with the product? What benefits have you realized? I am using it to rely less on my Customer Happiness team to communicate with leads and clients. With Autopilot I am building journeys that can do the same task based ...