Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Incredibly effective and time saving

What do you like best? Autopilot does a great job of making complex things simple. My favorite feature is using API calls to do highly customizable things. What do you dislike? I dislike that it will pretty darn expensive when I hit a certain amount of users. Recommendations to others considering the product Spend time double checking your journeys accuracy. Let Autopilot employees double check your work. What business problems are you solving with the product? What benefits ...

Time Saving and Easy to Use

What do you like best? I love the automation, I've tried alternatives before but none were as intuitive as Autopilot. You're able to handle all your e-mail and even text communications through their interface while keeping track of each conversion on your homepage. What do you dislike? I don't like that if you're handling more than one company, you're not able to separate the dashboards. All your information will combine, so your conversion rate, etc wouldn't be separate. What ...

Autopilot is changing the way that we email customers.

What do you like best? The intuitive way that you can create paths (journeys on Autopilot is allowing us to make a stronger impact on our customer base. We can qualify leads in a way that we never could before. What do you dislike? Autopilot needs to work a little on the design aspect of their email. They can create simple nice emails, but more complex emails are all but impossible to make in Autopilot. Recommendations to others considering the product This is a terrific platform. ...

Powerful and easy to use software.

PROS & CONS What are the best aspects of this product? First, I was amazed how the customer support team was helpful, they helped us to transit all our data from our previous system to the Autopilot system. The software itself is easy to use, intuitive and visual. The automation itself is wonderful. I love the combinations with Salesforce and Slack. After all, their postcard feature is extraordinary. What aspects are problematic or could work better? I don’t like that there isn’t ...

Sophisticated and excellent product. Worth every penny

PROS & CONS What are the best aspects of this product? Make your journeys visual with simply drag-and-drop steps. Intuitive software and easy to use. The support team is responsible, whenever I have problem in using the software I get quick response in less than 5min. I get updates and new features all the time. What aspects are problematic or could work better? I think they need to work on their email template and SFDC integration. Everything else is fine. What specific problems ...

Intuitive and Integrated

What do you like best? We love how visual the customer journey is. Laying out each journey becomes fun and helps us leverage and connect our communication channels. With Zapier integrations, it opens up a whole new world. This is a game changer for us, and our industry. What do you dislike? The built in contacts section is not as robust as we were hoping, however it is simple enough to connect a CRM through Zapier. What business problems are you solving with the product? What ...

Autopilot helped to grow our sales

PROS & CONS What are the best aspects of this product? Thanks to Autopilot we can write emails and sms to our customers in many different ways. We have detailed results in “Reports” that helps us to update and clean our data base, thus we have more time to focus on our marketing campaigns. What aspects are problematic or could work better? It takes time to find action buttons or to find how something is working or how to do something. What specific problems in your company were ...

Robust Marketing Automation with Smooth UX

What do you like best? The customer support is hands down the best. What do you dislike? The email editor capabilities are a bit weak but I've heard they're doing a bunch of new features related to it in 2017. Recommendations to others considering the product The free trial and implementation that comes with it for a month is an amazing experience that can test run the product for your specific needs. What business problems are you solving with the product? What benefits have you ...

Autopilot is revolutionising email marketing and engagement.

What do you like best? I love how you can design lead funnels to solve different problems in the engagement journey and the phone support is amazing. What do you dislike? Takes time to fully comprehend how to utilize the various components, more samples would be great. What business problems are you solving with the product? What benefits have you realized? new customer nuturing and client engagement

From stranger to client with Autopilot

What do you like best? The intuitive simplicity of the system makes it easy to use. Plus there are all the features I need to create and deliver brilliant automation. What do you dislike? At first, I couldn't find an 'decent' training videos. This needs sorting. Recommendations to others considering the product Autopilot is simple to use and has all the functionality you will need to drive sales. What business problems are you solving with the product? What benefits have you ...