Autopilot Reviews in July 2026: User Ratings, Pros & Cons

MIGRATED TO Ortto

Great Software!

What do you like best? There are so many great features and it's very customizable based on the needs of your organization. What do you dislike? There is a bit of a learning curve, but once you get used to it, it's pretty easy to use. What business problems are you solving with the product? What benefits have you realized? We use this for email marketing for our clients.

Helpful and Intuitive tool, easy to use, Highly recommend

PROS & CONS What are the best aspects of this product? You can see your “journeys” for your clients depend on the actions they’ve taken thanks to amazing Autopilot guides. This software helps you to plan how you are going to reach new clients and to make effective welcoming emails, also, FAQ and survey invitations are really helpful. What aspects are problematic or could work better? It is simple and easy to use, looks like a basic version for everyone. I really need some advanced ...

Great product, does exactly what is needed and then some

What do you like best? I like the amount of space that Autopilot gives to build out email campaigns. The drag and move feature is very easy to use and helps you setup triggers with ease and understandability. What do you dislike? The reporting could be better, I feel like it's very slow and doesn't show you the full story of what the other side did. Apart from showing if they opened it, there needs to be a lot more features. What business problems are you solving with the product? ...

Very useful software, give it a try

PROS & CONS What are the best aspects of this product? This software gives me the ability to join emails, texts and slack messages into one form. You can arrange the form easily and it will send emails, also the emails will go further to the people by reaching different ways. And because of the fact that works with your website you have a choice to help your customer unexpectedly, for e.g. if someone clicks on the help page several times you can send an automatic email asking if they ...

Most easy to use & intuitive marketing automation software

What do you like best? Autopilot is the easiest to use & intuitive marketing automation software out there. Some of the best features of Autopilot are: - Tracking Script Their tracking script helps to track visitors that come to our website via different marketing campaigns. By using their tracking script we can know the entire journey of the visitor and prospects. - Core Automation Platform Building automation is very easy with their journey builder. -Integrations They ...

Great product!

What do you like best? Autopilot is a very intuitive tool with lots of great features. I’ve used Marketo, Pardot, and InfusionSoft in the past and none of these stand up to Autopilot...and at a franction of the price. What do you dislike? The Email editor is hard to use but they’ve made a few recent updates that begin to make things easier. What business problems are you solving with the product? What benefits have you realized? We use autopilot for segmented automated emails.

Must Have Marketing Automation

PROS & CONS What are the best aspects of this product? You can easy implement sophisticated lead nurturing without any problem or concern. The product design is simple and easy to use, with drag and drop interface. Each week there are some improvements and developments to features. The prices are very affordable. What aspects are problematic or could work better? I want to see more practice journeys that I can use in my business. What specific problems in your company were solved ...

Quite there but not yet there

What do you like best? It's super easy to use. And you don't have to make any changes on your website's forms just to get it to work What do you dislike? Some features only work with salesforce or salesflaire/flair I always get those two mixed and we don't use either of those Recommendations to others considering the product customized columns for the contacts for other fields, features not reliant on other CRMS What business problems are you solving with the product? What benefits ...

Great for building not as great for reporting

What do you like best? The drag and drop layout is so easy to use I picked it up right away. I like the integration with other lists and the ability to do testing. They recently added a template feature that allows you to make changes. I haven't used it in an email journey yet, but it looks very promising. They have very informative case studies and blogs which can help you in building with their software if you are new to digital marketing or email marketing or just need some new ideas. ...

A great marketing automation tool

What do you like best? First, Autopilot is very simple to use, while giving you also advanced features, such as the segment.com integration, if you want to go further with your behavioral marketing. And the price is really okay, if you compare to super expensive automation tools such as Pardot. The team is great, the answers I get from the support are always timely and on point! They are currently building more integrations with a lot of tools, such as Typeform, Livechat etc so the ...