Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Easy to use, intuitive and helpful software

PROS & CONS What are the best aspects of this product? The drag and drop interface is easy to use and intuitive. The support team is friendly, helpful and timely! Autopilot tracks every newsletter forms on my website or other similar form on the site, also, the contacts management is very convenient. Their email tools are manageable. List trigger, time trigger and add to list are very beneficial for my marketing strategies. What aspects are problematic or could work better? In my ...

Budget Marketing Automation

What do you like best? Very intuitive to use which makes creating journeys a breeze. Has native support for a bunch of software solutions out there such as Twilio and Salesforce. Pricing is fair for the features that they offer. API documentation is very good which makes it easy to integrate Autopilot into pretty much anything. What do you dislike? The backend of Autopilot is incredibly slow. Simple tasks such as moving a contact to a specific list within a journey can take several ...

Powerful and easy to use software.

PROS & CONS What are the best aspects of this product? First, I was amazed how the customer support team was helpful, they helped us to transit all our data from our previous system to the Autopilot system. The software itself is easy to use, intuitive and visual. The automation itself is wonderful. I love the combinations with Salesforce and Slack. After all, their postcard feature is extraordinary. What aspects are problematic or could work better? I don’t like that there isn’t ...

Sophisticated and excellent product. Worth every penny

PROS & CONS What are the best aspects of this product? Make your journeys visual with simply drag-and-drop steps. Intuitive software and easy to use. The support team is responsible, whenever I have problem in using the software I get quick response in less than 5min. I get updates and new features all the time. What aspects are problematic or could work better? I think they need to work on their email template and SFDC integration. Everything else is fine. What specific problems ...

Great product!

What do you like best? Flexibility of the tool and integrations with other best in class tools. What do you dislike? Email management is cumbersome and some reporting leaves a little to be desired. The insights feature addressed some of this though. Recommendations to others considering the product There will be some growing pains and not everything about the product is ideal (email management, but the foundation is there and the product gets better with every release What business ...

Autopilot helped to grow our sales

PROS & CONS What are the best aspects of this product? Thanks to Autopilot we can write emails and sms to our customers in many different ways. We have detailed results in “Reports” that helps us to update and clean our data base, thus we have more time to focus on our marketing campaigns. What aspects are problematic or could work better? It takes time to find action buttons or to find how something is working or how to do something. What specific problems in your company were ...

Useful product... helps us with our marketing automation

What do you like best? I like the ease of creating marketing flows What do you dislike? Incorrect data that gets passed over at times What business problems are you solving with the product? What benefits have you realized? Helping new sign-ups get onboarded and convert into paying customers... it has helped us improve our activation rate by 200%

Take care of your customers with Autopilot

PROS & CONS What are the best aspects of this product? What I really enjoy with Autopilot is their graphic interface. Finally, I can easily see how I can help my client or advanced my marketing. Easy to use, especially their configuration tools for landing pages and even email. Their customer service is great, clear with answers and very helpful. What aspects are problematic or could work better? I don’t have nothing to dislike by now. What specific problems in your company were ...

Autopilot is an average email marketing tool

What do you like best? Autopilot has easy functionality for building email campaigns which they call "Journeys". It is also easy to upload contacts and to create smart segments. What do you dislike? One major downside to Autopilot is that you cannot track replies to emails. You also cannot open multiple tabs within autopilot. There is no right click functionality on anything. As a result, you have to open a whole new web tab and login to use multiple tabs at a time. Additionally, you ...

Great Software!

What do you like best? There are so many great features and it's very customizable based on the needs of your organization. What do you dislike? There is a bit of a learning curve, but once you get used to it, it's pretty easy to use. What business problems are you solving with the product? What benefits have you realized? We use this for email marketing for our clients.