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9.0

Spot Score

Autopilot

Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Streamline Your Marketing with Autopilot.

4.2

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Autopilot offers custom pricing plan

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This Product has been Migrated to Ortto

Autopilot Reviews & Ratings

4.2

Very Good

Based on 517 ratings & 407 reviews

Rating Distribution

Excellent

(310)

Very Good

(72)

Good

(13)

Poor

(1)

Terible

(11)

Expert's Review

Ortto (formerly known as Autopilot) has garnered significant praise over the past year for its intuitive and visually appealing interface, robust marketing automation capabilities, and strong customer support. As an all-in-one platform, Ortto empowers businesses to create personalized customer journeys, automate email campaigns, and streamline their marketing ...Read more

Autopilot pros and cons

  • Intuitive and user-friendly interface, making it easy to navigate and use even for those with limited technical expertise.

  • Robust email automation capabilities, enabling users to create personalized, triggered campaigns to engage customers effectively.

  • Strong support team that responds promptly and provides helpful solutions, enhancing the overall user experience.

  • Simplified journey creation and segmentation with drag-and-drop features, facilitating efficient workflow setup.

  • Expensive pricing plans, particularly restrictive for small businesses or startups with tight budgets.

  • Limited design flexibility in email templates, which can feel generic for advanced users seeking more customization.

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Showing 221-230 out of 407

C

Christian

09/04/18

5 out of 5

Very useful software, give it a try

PROS & CONS What are the best aspects of this product? This software gives me the ability to join emails, texts and slack messages into one form. You can arrange the form easily and it will send emails, also the emails will go further to the people by reaching different ways. And because of the fact that works with your website you have a choice to help your customer unexpectedly, for e.g. if someone clicks on the help page several times you can send an automatic email asking if they ...

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08/22/18

0 out of 5

BAD for Marketing Agencies - Horrible Customer Service - Refuses to Even Hear Customer Feedback

What do you like best? AP has some good basic functionality and framework. What do you dislike? AP does not offer anything aside from 5 basic colors that may or may not (read: won't 99% of the time fit the brand you are working with. Being able to seamlessly integrate AP is impossible from a branding perspective. When I tried to address this with someone at AP, my only option was to go post on a forum. No response, no feedback regarding the request — just go post on the forum, hope ...

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K

Kent

06/09/18

5 out of 5

Take care of your customers with Autopilot

PROS & CONS What are the best aspects of this product? What I really enjoy with Autopilot is their graphic interface. Finally, I can easily see how I can help my client or advanced my marketing. Easy to use, especially their configuration tools for landing pages and even email. Their customer service is great, clear with answers and very helpful. What aspects are problematic or could work better? I don’t have nothing to dislike by now. What specific problems in your company were ...

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G

Gabriel

05/24/18

5 out of 5

Helpful and Intuitive tool, easy to use, Highly recommend

PROS & CONS What are the best aspects of this product? You can see your “journeys” for your clients depend on the actions they’ve taken thanks to amazing Autopilot guides. This software helps you to plan how you are going to reach new clients and to make effective welcoming emails, also, FAQ and survey invitations are really helpful. What aspects are problematic or could work better? It is simple and easy to use, looks like a basic version for everyone. I really need some advanced ...

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C

Christian

05/20/18

5 out of 5

Very useful software, give it a try

PROS & CONS What are the best aspects of this product? This software gives me the ability to join emails, texts and slack messages into one form. You can arrange the form easily and it will send emails, also the emails will go further to the people by reaching different ways. And because of the fact that works with your website you have a choice to help your customer unexpectedly, for e.g. if someone clicks on the help page several times you can send an automatic email asking if they ...

Read more

E

Eric

04/15/18

5 out of 5

Must Have Marketing Automation

PROS & CONS What are the best aspects of this product? You can easy implement sophisticated lead nurturing without any problem or concern. The product design is simple and easy to use, with drag and drop interface. Each week there are some improvements and developments to features. The prices are very affordable. What aspects are problematic or could work better? I want to see more practice journeys that I can use in my business. What specific problems in your company were solved ...

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B

Bessie

04/11/18

4 out of 5

Use this software to make a design the way you want.

PROS & CONS What are the best aspects of this product? The software is not complicated at all, it is very useful and easy to use. You have simple user journey design and helps you to design the logic, easy to combine with our present CRM system. What aspects are problematic or could work better? When user number grows the price is going up. Also, there are many integrations that doesn’t have full control like in Salesforce, with this software we cannot sync subset only users. What ...

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M

Milton

04/06/18

5 out of 5

Autopilot enhances our marketing work

PROS & CONS What are the best aspects of this product? With Autopilot I can send emails, sms and postcard in more innovative ways, but what is really helpful for my team and me is the collaboration with Salesforce. Using UX is extremely powerful because makes deployment of automation more easy and quickly. What aspects are problematic or could work better? It would be good to have lead scoring, but it’s not big deal. What specific problems in your company were solved by this ...

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AM

Andy M.

04/03/18

5 out of 5

Very flexible automation tool

What do you like best? Autopilot is very easy and pleasant to use. The colorful interface and the drag and drop functionality are inviting and engaging. Autopilot's native + API integrations allow for maximum flexibility and the journey guides provide users with plenty of examples for inspiration. What do you dislike? Sometimes set up can be a bit tricky. You really need to be careful how you organize your journeys. Specific rules in a journey can sometimes affect another journey. You ...

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A

Alyssa

03/29/18

5 out of 5

Powerful Marketing Automation Software that you should try Immediately

PROS & CONS What are the best aspects of this product? Journeys are very helpful tool, you only need to use drag-and-drop Actions and Triggers to organize the entire advertising campaign in one single canvas. This software helps you to see the lead journey from start to end of a marketing workflow. Also, Autopilot integrates with Slack, Salesforce and Recurly, which makes the work much easier. I love this software because collaborates with Zapier and that means that your marketing ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].