Autopilot Reviews in July 2026: User Ratings, Pros & Cons

MIGRATED TO Ortto

Best customer service I've ever gotten

What do you like best? It takes a little bit of getting used to, but autopilot becomes very intuitive after just a day or two of use, and I'm still learning how many things it's capable of and am constantly surprised with new ways to combine things. What do you dislike? There's not the greatest how-tos or much of a resource library for doing complicated or advanced things. The integrations could use better education resources. Recommendations to others considering the product It's ...

Very Impressive

What do you like best? If you can think of it, you can basically do it thanks to their commitment to integrations with other companies. Autopilot is an affordable option compared to Salesforce Pardot and I believe can be more robust if given the proper planning. What do you dislike? Learning curve is a bit higher than I thought it'd be at first but the customer service is the best of any company I currently work with. They are always online, well trained, extremely helpful. So I guess ...

Great Tool for Pull the User to Convert

What do you like best? The interface where you can draw the journeys. Also the facility to make an integration with other tools that can improve the experience. And the price! What do you dislike? There are a lot of integrations pending. could be great integrate the tool with more platforms. Recommendations to others considering the product You need to plan your journeys in paper before you start to work with it. What business problems are you solving with the product? What ...

The best marketing automation software in the market

What do you like best? Creating journeys, integration across multiple channels, ability to alter and re-publish with a single click - it's so easy to use, and has more features than many higher prices enterprise level systems. Wish I'd seen it sooner! What do you dislike? Nothing really, would be great to have more depth/analyses in the reporting suite. Recommendations to others considering the product Definitely the easiest to use, feature rich and punches well above it's price ...

Autopilot is my company's secret weapon... but don't tell anyone.

What do you like best? 1. It's easy to use and relatively easy to teach. 2. I saves up hours of work. 3. Great support agents!! Liv & Rok, my ride or die. What do you dislike? There are no video-tutorials that teach you how to start using Autopilot. Recommendations to others considering the product It will help you automize process you would otherwise do manually. What business problems are you solving with the product? What benefits have you realized? We can automize ...

Very good marketing automation

What do you like best? I like the easy way to build customer customer journeys and provide a custom flow & experience to leads, customers, repeat buyers and more What do you dislike? No campaign option to do a broadcast message. And on Pipedrive the integration is not possible with all fields/objects/entities yet. What business problems are you solving with the product? What benefits have you realized? Auto follow-up, increased sales conversion, repeat buyers.

Everything Under One Roof

What do you like best? Mapping out campaigns is a breeze with their journey builder. I love all the integrations and more coming. I work with some car dealerships who were thrilled when I showed them what we can do with this. What do you dislike? Not much not to like. I would live an option to have their awesome "proactive heads up" messages disappear after a certain time (when promoting events for example so that we dont need to manually shut them off after the date for something ...

Autopilot has helped turn Little Bookmates into a customer-centered scalable enterprise

What do you like best? They've figured how to leverage the communications of my organization in order to turn them into one of our core values. Through Autopilot's logical, smart and easy-to-use interface, they've helped Little Bookmates provide value to our customers and even inside the company through a smart flux of communication. This way, it's led us to multiply our CLV and acquisition. However, the very best is their team. Starting from outstanding account managers who ...

Incredible tool for smart email marketing

What do you like best? The drag and drop "whiteboard" interface of the journey design is so easy, fun and intuitive! At first it seemed daunting, but I'm continually amazed at how many actions can be built into my campaigns. What do you dislike? The only downsides I've found are simply in metrics: I'd love to be able to see stats of device use among my contacts, so that we can be continually optimizing our creative best for the audience. Recommendations to others considering the ...

The easiest way to send e-nurturing campaigns

What do you like best? The journey builder built into Autopilot is the easiest and nicest journey planner I have ever used. Drag and drop, make the connections, and you're ready to go. A huge selection of options makes setting up new journeys a breeze What do you dislike? The management of emails across campaigns is challenging to say the least. The product roadmap says that a fix for this is on the way, but for now, it has been the biggest hurdle getting Autopilot setup smoothly. ...