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9.0

Spot Score

Autopilot

Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Streamline Your Marketing with Autopilot.

4.2

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Autopilot offers custom pricing plan

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This Product has been Migrated to Ortto

Autopilot Reviews & Ratings

4.2

Very Good

Based on 517 ratings & 407 reviews

Rating Distribution

Excellent

(310)

Very Good

(72)

Good

(13)

Poor

(1)

Terible

(11)

Expert's Review

Ortto (formerly known as Autopilot) has garnered significant praise over the past year for its intuitive and visually appealing interface, robust marketing automation capabilities, and strong customer support. As an all-in-one platform, Ortto empowers businesses to create personalized customer journeys, automate email campaigns, and streamline their marketing ...Read more

Autopilot pros and cons

  • Intuitive and user-friendly interface, making it easy to navigate and use even for those with limited technical expertise.

  • Robust email automation capabilities, enabling users to create personalized, triggered campaigns to engage customers effectively.

  • Strong support team that responds promptly and provides helpful solutions, enhancing the overall user experience.

  • Simplified journey creation and segmentation with drag-and-drop features, facilitating efficient workflow setup.

  • Expensive pricing plans, particularly restrictive for small businesses or startups with tight budgets.

  • Limited design flexibility in email templates, which can feel generic for advanced users seeking more customization.

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Showing 181-190 out of 407

03/06/19

4.5 out of 5

Development Specialist

What do you like best? Set it up and watch the leads come in. Since turning on "my machine" we went from 1-2 leads per month to 1-2 leads per day. Thanks for making me look good! What do you dislike? Sadly there are a few features I wished AutoPilot would do, but it sounds like most are on their roadmap and will come in time. Like any company, they can please everyone, but they will grow and add features as needed. Recommendations to others considering the product Set it up and ...

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03/06/19

4.5 out of 5

Automate everything in a easy interface...finally!

What do you like best? I love the interface. It's easy for me to see the flow of my emails, ad campaigns, and when people visit my page. I'm finally making good marketing funnels because of Autopilot. The email creation tool is good and the designed templates are beautiful. Their easy integration into Google and Facebook ads are great. They help me be much more precise on how re-target customers. I can also easily do it based on their interactions with the emails I send them. What ...

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03/06/19

4.5 out of 5

Easy to get started. Easy to use

What do you like best? Autopilot was incredibly easy to use and get started with. The interface could not have been any more clear. Their customer service was also great whenever I had a question. They had answers for most of my questions and quickly got back to me with answers if they were unsure. I also really love the team review feature. Having one of their experts look over my journey helped me have a cleaner experience. What do you dislike? There are some features that I wish ...

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03/06/19

4.5 out of 5

Fantastic Product for Everyday HUmans to Lift their Marketing Game Sky High

What do you like best? Support is fantastic - proactive rather than reactive. The product itself is so simple and intuitive. Means so many more people can get onboard the AutoPilot plane. What do you dislike? The integration with Pipedrive is a little limited. I'd like to be able to search contacts for field values rather than only the organisation. Recommendations to others considering the product The level of integrations and ease of use makes this a great product for entering ...

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03/06/19

4.5 out of 5

Easy to use and good API connection

What do you like best? Autopilot is the marketing automation tool that allowed us to automate most of our email flows with proper custom integration via its API What do you dislike? The email management system could be improved and the difference between draft and production could be clearer What business problems are you solving with the product? What benefits have you realized? Email marketing

03/06/19

4.5 out of 5

Best of breed for marketing automation platform

What do you like best? By far, the biggest advantage is their customer support. They're highly knowledgeable. Always helpful. And, have always been available to help me with VERY tricky questions and scenarios, during normal business hours. Journeys are really intuitive to design with the drag and drop editor. Sophisticated omni-channel campaigns are a breeze to build, with email marketing, facebook and google ads audiences, twilio, direct mail... and you can take things even ...

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03/06/19

4.5 out of 5

Autopilot Marketing Automation Made Easy

What do you like best? The user-friendly visual canvas design allows is intuitive enough to use for experienced and non-experienced marketers alike. The ability to design overlapping journeys without using code is one of the strongest features as is the ability to see at a glance the full marketing funnel from sign-up to conversion. What do you dislike? The menu navigation is very narrow. Making column width extendable would allow for much faster and easier navigation. Giving customers ...

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03/06/19

4.5 out of 5

Creates the most simplest to complex customer journeys + great customer service

What do you like best? I love the ease of the drag and drop customer journey function. Their growing range of templates are helpful plus their customer service team are super efficient and knowledgeable. They also offer live learning sessions and have a large library to improve your email marketing. What do you dislike? Not much to dislike, more so a challenge on our side is the time needed to create new customer journeys and content. What business problems are you solving with the ...

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03/06/19

4.5 out of 5

Great System for Small Marketing Agency

What do you like best? The low cost entry along with the multitude of ways to engage leads on behalf of my clients is a significant advantage. Support and documentation helped me with any issues I bumped into. What do you dislike? It's a lot of info to digest. I have a tech background yet some of the tools can be complex without a little help. Recommendations to others considering the product While other big name automation tools might be "free" to get started, they cost a lot to ...

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03/06/19

4 out of 5

Easy to use, intuitive, and EXCELLENT customer service

What do you like best? Autopilot is pretty seamless and intuitive to use and their customer service is truly amazing. They've guided me through many setups and been so incredibly helpful. What do you dislike? It can be a little tricky to figure out at first, and it's not as 'pretty' as other platforms - but it works really well and they always answer my questions super fast. What business problems are you solving with the product? What benefits have you realized? We are using it ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].