Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Autopilot has helped turn Little Bookmates into a customer-centered scalable enterprise

What do you like best? They've figured how to leverage the communications of my organization in order to turn them into one of our core values. Through Autopilot's logical, smart and easy-to-use interface, they've helped Little Bookmates provide value to our customers and even inside the company through a smart flux of communication. This way, it's led us to multiply our CLV and acquisition. However, the very best is their team. Starting from outstanding account managers who ...

Incredible tool for smart email marketing

What do you like best? The drag and drop "whiteboard" interface of the journey design is so easy, fun and intuitive! At first it seemed daunting, but I'm continually amazed at how many actions can be built into my campaigns. What do you dislike? The only downsides I've found are simply in metrics: I'd love to be able to see stats of device use among my contacts, so that we can be continually optimizing our creative best for the audience. Recommendations to others considering the ...

Powerful and easy marketing automation

What do you like best? The ease of use with this platform is great. It really makes the whole process of building sales funnels easy. Also their pricing structure is affordable for all levels. Building automation sequences are so easy with the visual builder, just drag and drop. What do you dislike? To be honest, no allot. they are constantly improving and adding integrations to the platform. If i was being critical i would like to see some more feature on the email builder, but that ...

Great Marketing Automation tool

What do you like best? Autopilot is easy to use, easy to learn, and easy to monitor. However, what I like most of all is the help desk chat --- I have found that to be critical as I was learning how to use it or troubleshooting. They are quick, knowledgeable and responsive. What do you dislike? I inherited a project with many journeys - so I have many weeds to sort out in my particular account. What business problems are you solving with the product? What benefits have you realized? ...

Fantastic marketing automation for pros or beginners

What do you like best? Autopilots drag and drop interface makes it super easy to get going and if you get stuck their customer service is exceptional and always on hand to make recommendations. What do you dislike? Testing out complex journeys can be a bit laborious meaning some errors only surface a few weeks after they are turned on. Recommendations to others considering the product Great product, but make sure it integrates with your crm. What business problems are you solving ...

Marketing Automation Simplified

What do you like best? Since we revamped our website, we also looked into better go-to-places for marketing automation and analytics. Autopilot proves to be the best solution in our marketing mix, hands down. It took us one day to set up the entire thing, and low maintenance. What do you dislike? Instagram Lead Forms should be supported - and the annotation / emoji feature kind of reduces the look and feel Recommendations to others considering the product Give it a try! What ...

Great Marketing Automation Platform

What do you like best? The user interface and usability is outstanding - easily better than the big players. What do you dislike? Lack of eCommerce and transactional data within the system - makes it hard to set automations for repeat events (unless you do fairly complex JSON implementation. Not impossible - just more difficult than other platforms. What business problems are you solving with the product? What benefits have you realized? Primarily speeding up our existing processes ...

Autopilot helping us automate our systems

What do you like best? The fact that you are able to experiment with different journeys and we are able to have our work reviewed and corrected on a live basis is tremendously helpful. The idea of Autopilot making our systems automated is what we have been trying to implement through other different apps before and it hasnt worked as amazingly as this, Autopilot was an easy set up into easy-to-understand system just by watching a few videos which also takes away from trying to learn a ...

Great workflow management tool

What do you like best? Intuitive, stable and visually appealing. The Autopilot tools allowed us to easily set up a workflow for a campaign we ran on behalf of a client. The instance managed edits and changes well and ran as expected during the campaign timeframe. Integrations with other related tools meant that we could set up all the pieces needed to manage the campaign effectively. Finally, the support team were excellent in responding to queries and providing help or direction as ...

Autopilot Journey experience

What do you like best? I really like Autopilot is a very friendly tool, the journey creation is as simple as a drag and drop so you don´t need to be an expert to work with it. What do you dislike? Using API can be very trickly to get the response but once you get the idea you can deal with it Recommendations to others considering the product It's very friendly What business problems are you solving with the product? What benefits have you realized? It's really helpfull to keep ...