Autopilot Reviews in July 2026: User Ratings, Pros & Cons

MIGRATED TO Ortto

Great service for those not super tech savvy, but hard to test things as a developer.

What do you like best? It's the ability to connect all the various services (like Segment, etc. and put together a journey. It's just genius. I love the UI for this. What do you dislike? Testing heads up messages were difficult. After closing a message as a user, it gets cached and never displays again. I get why this is happening but for testing journey's and repeated changes this is not easy. What business problems are you solving with the product? What benefits have you realized? ...

User friendly automation tool with great potentials

What do you like best? 1. Great UI design - other automation platforms I've used can seem boring and "intimidating" sometimes. The shapes and the presentation of the flowcharts are nice. 2. Managing contacts and lists are easy and building the flow feels intuitive. 3. Live support and journey review have been very helpful resources. They respond quick and always have a good attitude. What do you dislike? 1. Getting to the email managing interface is not easy. You have to go into ...

Autopilot Review

What do you like best? It easy to use. Lots of functions. Integrates with lots of platforms. Great customer support. What do you dislike? Seems to have issues with Facebook integration at times. Recommendations to others considering the product This will save you lots of time. I recommend using it. What business problems are you solving with the product? What benefits have you realized? Automation of dip campaigns.

Ticks a lot of boxes! Great UI and easy to set up and get started

What do you like best? Anyone can create a basic email template in minutes and set up a journey with minimum training. I think that is one of the Autopilot's strongest selling point. The dashboard is easy on the eyes, not cluttered, but displays all relevant information in one screen. What do you dislike? The only downside I see is that maybe the HTML code that is generated by the email templates contain unnecessary code making the email size bigger than needed. The Advanced editor ...

Autopilot is a great tool for newsletter and semi-cold email. The sequences are great and very easy.

What do you like best? The user interface is really intuitive. I really like all the integrations! What do you dislike? I wish it had the capacity to handle cold email. It would be fantastic for that! What business problems are you solving with the product? What benefits have you realized? We were trying to use it for our partner adding efforts, but to many emails ended up in spam folders. We had opt in permission, but the content, by it's very nature sounded very spam-y, and as ...

Great automation tool

What do you like best? I love Autopilot. We are a small company and, at first, we were a bit overwhelmed by it all as there are just so many functions. In fact, we watched the welcome video and nearly didn’t sign- up as it just seemed too complex! But their live chat is incredible and have been with us every single step of the way. I’d love to give a massive shoutout to Rok and Liv who must be sick of us by now as we ask so many questions. We love the way they can access your account so ...

Automation Made Easy

What do you like best? After switching to Autopilot from Emma, we found the platform incredibly fast and easy to use. Meeting every expectation we had when looking for a new system. Would highly recommend whether your new or experienced in automation. What do you dislike? There is very little to dislike. If I had to pick something, it would be the lack of fully integrated form platforms offered currently. With only one true option I would like to see this expanded or hope the platform ...

Postive vibes from using AutoPilot

What do you like best? AutoPilot has been a pleasant experience for us, in comparison to using other Email Automation programs including Mailchimp, SharpSpring, ActiveCampaign. For us, 2 features work particularly well - the Email Builder is excellent, and the Pipedrive integration is a time saver. And although we are still working on Automation, we know AutoPilot has the features to allow us to build on this as we go. What do you dislike? Nothing really - just that Automation is ...

Powerful marketing automation tool that is inexpensive and easy to set up

What do you like best? We recommend Autopilot to all of our clients - set up is easy and pricing very affordable. The visual interface for mapping allows anyone to create and set up journeys without needing any technical know-how. We love the fact it's easy to connect and push data to the system directly with an API or through Zapier. What do you dislike? The only issue we encounter is the because Autopilot uses email addresses as the unique identifier for contacts we sometimes have ...

The Best CRM available

What do you like best? It's so easy to create and send my contacts on email journies! It's a great tool!! What do you dislike? I wish I could update a journey and add new steps after launch Recommendations to others considering the product If you're looking for a fairly simple way to create and send out sequences, Autopilot is an affordable option to consider. It falls short in terms of analytics but if you have google analytics set up, this isn't a problem, more of an annoyance. I ...