Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Very effective product with good chat support

What do you like best? Canvas for building criteria is great building of journeys is easy zapier integration is very good What do you dislike? Lack of serious (technical product advancements over the years - eg needs more power full salesforce sync (custom object Fluffy collaboration tools on canvas are not serious technical advancements IMO Recommendations to others considering the product yeh go for it What business problems are you solving with the product? What ...

Autopilot is the Bomb (.com)

What do you like best? Focus on integrations to maximize what you can actually DO to engage customers. Autopilot is basically a visual coding platform. What do you dislike? They don’t have enough money yet. These people get it. Give them money so they can hire more devs. What business problems are you solving with the product? What benefits have you realized? We run our entire ops/sales/and marketing through autopilot. It has saved us thouuuuusands of dev hours.

If you are serious about marketing automation, this one needs a serious consideration

What do you like best? The workflow design at autopilot is the best (and I have migrated from drip so I know what I am talking about. This one is far better. The ability to visually design with conditional logic and integrate with other applications, especially CRMs makes it a worthwhile investment in time What do you dislike? Honestly, I cannot think of any. A couple of times I was stuck at different places and I came close to disliking but their support is virtually round the clock ...

Best customer service I've ever gotten

What do you like best? It takes a little bit of getting used to, but autopilot becomes very intuitive after just a day or two of use, and I'm still learning how many things it's capable of and am constantly surprised with new ways to combine things. What do you dislike? There's not the greatest how-tos or much of a resource library for doing complicated or advanced things. The integrations could use better education resources. Recommendations to others considering the product It's ...

Very Impressive

What do you like best? If you can think of it, you can basically do it thanks to their commitment to integrations with other companies. Autopilot is an affordable option compared to Salesforce Pardot and I believe can be more robust if given the proper planning. What do you dislike? Learning curve is a bit higher than I thought it'd be at first but the customer service is the best of any company I currently work with. They are always online, well trained, extremely helpful. So I guess ...

Great Tool for Pull the User to Convert

What do you like best? The interface where you can draw the journeys. Also the facility to make an integration with other tools that can improve the experience. And the price! What do you dislike? There are a lot of integrations pending. could be great integrate the tool with more platforms. Recommendations to others considering the product You need to plan your journeys in paper before you start to work with it. What business problems are you solving with the product? What ...

The best marketing automation software in the market

What do you like best? Creating journeys, integration across multiple channels, ability to alter and re-publish with a single click - it's so easy to use, and has more features than many higher prices enterprise level systems. Wish I'd seen it sooner! What do you dislike? Nothing really, would be great to have more depth/analyses in the reporting suite. Recommendations to others considering the product Definitely the easiest to use, feature rich and punches well above it's price ...

Autopilot is my company's secret weapon... but don't tell anyone.

What do you like best? 1. It's easy to use and relatively easy to teach. 2. I saves up hours of work. 3. Great support agents!! Liv & Rok, my ride or die. What do you dislike? There are no video-tutorials that teach you how to start using Autopilot. Recommendations to others considering the product It will help you automize process you would otherwise do manually. What business problems are you solving with the product? What benefits have you realized? We can automize ...

Very good marketing automation

What do you like best? I like the easy way to build customer customer journeys and provide a custom flow & experience to leads, customers, repeat buyers and more What do you dislike? No campaign option to do a broadcast message. And on Pipedrive the integration is not possible with all fields/objects/entities yet. What business problems are you solving with the product? What benefits have you realized? Auto follow-up, increased sales conversion, repeat buyers.

Everything Under One Roof

What do you like best? Mapping out campaigns is a breeze with their journey builder. I love all the integrations and more coming. I work with some car dealerships who were thrilled when I showed them what we can do with this. What do you dislike? Not much not to like. I would live an option to have their awesome "proactive heads up" messages disappear after a certain time (when promoting events for example so that we dont need to manually shut them off after the date for something ...