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9.0

Spot Score

Autopilot

Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Streamline Your Marketing with Autopilot.

4.2

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Autopilot offers custom pricing plan

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This Product has been Migrated to Ortto

Autopilot Reviews & Ratings

4.2

Very Good

Based on 517 ratings & 407 reviews

Rating Distribution

Excellent

(310)

Very Good

(72)

Good

(13)

Poor

(1)

Terible

(11)

Expert's Review

Ortto (formerly known as Autopilot) has garnered significant praise over the past year for its intuitive and visually appealing interface, robust marketing automation capabilities, and strong customer support. As an all-in-one platform, Ortto empowers businesses to create personalized customer journeys, automate email campaigns, and streamline their marketing ...Read more

Autopilot pros and cons

  • Intuitive and user-friendly interface, making it easy to navigate and use even for those with limited technical expertise.

  • Robust email automation capabilities, enabling users to create personalized, triggered campaigns to engage customers effectively.

  • Strong support team that responds promptly and provides helpful solutions, enhancing the overall user experience.

  • Simplified journey creation and segmentation with drag-and-drop features, facilitating efficient workflow setup.

  • Expensive pricing plans, particularly restrictive for small businesses or startups with tight budgets.

  • Limited design flexibility in email templates, which can feel generic for advanced users seeking more customization.

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Showing 141-150 out of 407

03/07/19

4.5 out of 5

New to autopilot - but so far it has been GREAT!

What do you like best? The pricing structure makes it really easy to be able to gain all the features and benefits of having marketing automation, without having to make a HUGE investment. It can be the same price as a regular marketing email platform such as Emma or MailChimp if you opt to not need the customer service, which never gets used anyway. What do you dislike? we haven't experienced any issues yet but we are still new (3 months. Recommendations to others considering the ...

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03/07/19

4.5 out of 5

We love it.

What do you like best? We love the ability to shape diagram our Journeys, and use multiple types of content. Also the integrations are awesome. Works well with most Zapier apps too. The intelligence of the anonymous visitor is also a nice touch. What do you dislike? The fact you cant access your lists easily and that you cant easily find all your content/emails, etc. They have told me they are fixing this in a new release soon! to clap clap!! Recommendations to others considering ...

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03/07/19

4.5 out of 5

Great service and Great value

What do you like best? Autopilot provides a very user friendly interface with an excellent way to kick start off your outreach to members or clients. Highly recommended to use. What do you dislike? Not a lot jumps out as far as disliking. The system seems to be quite user friendly. Recommendations to others considering the product Do it! What business problems are you solving with the product? What benefits have you realized? Reaching out to clients and members automatically, and ...

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03/07/19

4 out of 5

Really great software to make an Mailing campaign.

What do you like best? the easy to use interface to make an campaign is awesome. You can do almost anything where you can think off. What do you dislike? It would be even better to make an export of the changes in the same xcel file where you import you contacts with. Although I don't know if that's possible. Recommendations to others considering the product It's really great, and instead of mailchimp with this software you can sent emails to info@ emailadress. What business ...

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03/07/19

4 out of 5

Marketing Automation with the best interface

What do you like best? Drag an Drop feature. Live tracking feed. Funnel mapping. What do you dislike? I was frustrated about the number of integrations, I will love to build my own integration like Zapier or Integromat with custom code. What business problems are you solving with the product? What benefits have you realized? We realized outbound campaign with Autopilot, reach out people who visit our website.

03/07/19

4 out of 5

A lot of possibilities that we couldn't do using other tools

What do you like best? The amount of possiblities to send messages: mails, sms, slack, notifications and the possiblities to personalize when you want it to be sent etc. What do you dislike? Writing an e-mail can be difficult/frustrating, as you don't see the entire screen, and have to click on arrows etc. to be able to see other parts. Recommendations to others considering the product Start simple What business problems are you solving with the product? What benefits have you ...

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03/07/19

4 out of 5

Highly recommend

What do you like best? This is a good choice for early stage startups that are scaling quickly. - great customer support via chat - love the colorful drag and drop shapes - quickly and easily build complex journeys - ability to create highly targeted segments - notations and collaboration in journeys - knowledgeable tech support - affordable when compared to similar options - can upload custom html - liquid for math calculations and customization in email What ...

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03/07/19

4 out of 5

Good platform- Great Support- Easy to use

What do you like best? The interface is great. It is so easy to build your campaigns and see the journey a lead or customer will take. They have good support too. They are efficient at getting back to you and answering all your questions. It is a great platform for people new to marketing automation. It is really easy to use and they have great resources for you too. What do you dislike? I wish you could build landing pages and forms within the system. It doesn't connect to ...

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03/07/19

4 out of 5

An automation tool that sparks your imagination

What do you like best? Since Autopilot works visually, it is great for visual people: If you think in diagrams or flowcharts, Autopilot is for you. Since you can see where users are heading within the flow (which happens in realtime, which is great, you actually start to think where thinks are going wrong or where you're losing users. Also, the templates are helpful to get ideas of how to actually put Autopilot to use. What do you dislike? Not everything is self-explanatory, but ...

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03/07/19

4 out of 5

Cool tool with a lot of potential

What do you like best? The dynamic templating with liquid and the user friendliness of the system. What do you dislike? Sometimes no chat support for EMEA during the mornings. Recommendations to others considering the product Be clear on your expectations and make a list of priorities that you need in your automation tool and see if Autopilot match it. What business problems are you solving with the product? What benefits have you realized? Simplified flow and the use of an ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].