Autopilot Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Ortto

Best automation tool I've ever used

What do you like best? The collaborative ability and visual layout. Simple Salesforce integration. What do you dislike? The email design tool could be a bit better. What business problems are you solving with the product? What benefits have you realized? Collaborating with a team in another country. Organizing journeys made a huge difference in site traffic.

Easy to use intuitive system for a online marketing dummy like me

What do you like best? interface, customer support is awesome, platform is fast enough, Australian technology, heads up feature is cool and super easy to implement What do you dislike? email template management, I believe a lot of email in our first campaign went to spam folders, stopping a journey, you cannot restart, have to recreate Recommendations to others considering the product some of the terminology i a bit foreign to me but then I am not a digital marketing person so maybe ...

Auto pilot

What do you like best? Cuando busco la solución de automatización de marketing adecuada para nuestra empresa, teníamos algunos criterios que eran difíciles de encontrar todo en uno. Una solución que funcionó mejor para nuestro entorno backend (en su mayoría eventos provenientes de Segment que se integraría muy bien en la solución, una solución asequible pero no barata, ya que actualmente ofrecemos contactos de 100K y esto aumenta en al menos 6K por mes, un Una solución fácil de usar y ...

Easy to use marketing automation software

What do you like best? The UI. After using Marketo, Autopilot's UI is a breath of fresh air. What do you dislike? While the ability to add HTML templates is a boon, they have some limitations. Despite repeated requests, you have no way to view HTML emails in a browser window like MailChimp, plus when templates exceed a certain size, Autopilot acts buggy and templates refuse to save. Recommendations to others considering the product Very easy to use software, works really well if ...

A must-have retention tool

What do you like best? It's very easy to create a customer journey based on different actions. We literally created a journey in a few minutes and started adding contacts and sending emails and other actions. What do you dislike? All good. I think having a way to send a mass email to all the customers at once without having to create a journey or a step in a journey would be helpful. What business problems are you solving with the product? What benefits have you realized? We use AP ...

Great product - you just need to know how to use it!

What do you like best? I like the visual canvas where you set up your journeys and the freedom of creativity it allows. The other apps it connects to make the options for personalising comms journeys endless. I also like that the support has improved over the last 12 months and there's now a quicker response time to questions and issues are they arise. Their customer service is great! What do you dislike? Knowing the best and quickest way to set up a journey to achieve a goal - as ...

It can be complicated at first, but after some training it's amazing.

What do you like best? Customer service is second to none, after changes in the business I took over all marketing responsibilities and had not been privy to Autopilot at all. Avni Nanabhai was the most incredible and patient trainer. Now that I have the hang of it, it's an incredible tool. It has a huge amount of automated tools to help with following up and increasing overall engagement. I am very impressed with its capabilities. The autopilot created templates are incredible and ...

Uma ferramenta completa e acessível

What do you like best? A simplicidade de criar os funis e o preço. What do you dislike? Acho que é necessário melhorias para integração com Facebook e redes sociais. Recommendations to others considering the product Melhorar a integração com redes sociais What business problems are you solving with the product? What benefits have you realized? Tinhamos problemas para criar fluxos de captura. Com a facilidade do autopilot ficou simples criar diversas variações.

A must-have tool if you value email and marketing automation.

What do you like best? Customer Support. Highly knowledgeable, and always helpful and been available to help me with every kind of question and scenario, both during and outside of my businesses hours. Software Journeys are really intuitive to design with the drag and drop editor. I also love the annotations and feel this could be a separate tool for business who wish to map out and visualise any sort of journey. Building campaigns are simple with the email marketing editor. ...

Possibilities are endless!

What do you like best? There are SO many things I love about autopilot! It makes my business run so much soother giving my clients and my staff a smoother experience. Also - customer service is TOP NOTCH. What do you dislike? That's a good questions... maybe just lack of a couple integrations I would love to see. What business problems are you solving with the product? What benefits have you realized? Automating business actions, giving the team more time to do what they need to ...