Authorize.Net Reviews in May 2025: User Ratings, Pros & Cons

Can't Get Our Credit Card Funds

We are a small business who engaged Authorize.net 2 months ago. To date we have been unable to get our credit card receipts deposited into our bank account. Numerous calls and people at their end have advised no knowledge about how to fix the problem. Meanwhile they continue to collect ...and keep...our revenue.

This is a shady company

This is a shady company. I don't usually bother with reviews if I'm just annoyed. But when I feel scammed, I want to make sure others know about it. If you're surprised by Authorize.net charges, I think it means they haven't been clear about what the charges were going to be. And that's the worst type of company to be in such an important partnership with.As others have mentioned, they will start taking fees from your bank account IMMEDIATELY after your application, even if you don't have a ...

Authorize.net Used for back office Real Estate by Accounting

What do you like best? It's very simple once you understand the terminology, Almost everything you could need help with is covered on their help site. It can be as hands-on or hands-off as you choose. They really leave it up to the customer to decide what level you want to be at. Do you want to be responsible for entering credit card information so you can keep track of your customer base or who has a credit card on file or would you rather set up a gateway and allow the customer to ...

Scammers!!

I was looking for a processing company and put through an application BUT they couldn't help me out as I'm Canadian and needed an SSN or ITIN in order to open an account. Little did I know they were charging me monthly for a service I never did get!! When I noticed the payments coming out of my account 10 months LATER I called the bank and had them cancel the charges and reverse the last few payments. After I did this I got a message from Authorize.net saying I OWED them money!! FOR WHAT?!! ...

Horrible business!!

Horrible business!!! Avoid at all costs. They will set up an account quickly and you can start processing payment. However, the neglect to inform you that after you process the payments you account will be sent for review. Then and only then your funds will be released. THE BEST PART if they don’t like a business model they will immediately close your account without warning call it a business decision and withhold the funds for up to 120 days. Amazing they don’t like the business model of ...

Lots of Weird Inconvenient Error Inducing Stuff in the Software.

As software for processing credit cards, TrustPilot is a has-been. There is better complimentary software out there. Automatic billing is completely separate from customer profiles, so looking up billing contracts for a particular client is not a good process. If you want to see what the next bill date is in an automatic billing contract, you have to look up the last bill and then calculate in your head when the next one is by looking at the frequency field. If you want to set up automatic ...

Authorize.net is not recommended. Many bad experiences.

Authorize.net is not recommended. Many bad experiences.1. Authorize.net keeps changing formats causing you to have to ask your developer to keep updating. Otherwise your processor will not work properly.2. Authorize.net has a poor system to detect fraud. I lost over $30k in fraud payments due to Authorize.net poor system. I had to ask my developer to program ways to detect fraud and not rely on Authorize.net.3. Authorize.net requires and forces you to change passwords every 3 months. It is ...

Worst Payment Gateway

Too bad I can't leave 0 or negative ratings. 1 star isn't even deserved.Outdated fraud detection. We received a few charge-backs (due to the outdated fraud detection) and the notices were sent to us via standard mail. We received them less than 24 hours before a response was due.Fast forward a few weeks and they closed our merchant account. OK fine. We've been meaning to move away from Authorize.net anyways. HOWEVER, we received an order at 8am and confirmation from Authorize.net stating ...

very very poor if i say no customer…

very very poor if i say no customer servicei have 2 transcation which i want to report and there is no way to do, so i had to call bank and ask for chargeback.you better go fish instead of prentending to be professional.

The worst card organization next to 2checkout

I mean, they are one of the worst card organization next to 2checkout. Whoever writes these policies is on drugs. They favor cryptocurrencies more than real funds. Ugly organization out there!