Authorize.Net Reviews in May 2025: User Ratings, Pros & Cons

Authorize.net is easy to use and provides outstanding customer service

What do you like best? They have an outstanding customer service team. Their online help tool is outstanding. What do you dislike? I would like to see more download options for the transaction settlement report. What problems are you solving with the product? What benefits have you realized? The Virtual Terminal and payment gateway setup was simple and affordable and eliminated our need for onsite terminals.

Review - authorize.net

What do you like best? I like that you can search for transactions by credit card number, transaction number, first name/last name, or search transactions by day. It also shows you if a transaction is still in the process of completing. There is a lot of great functions to utilize if you're monitoring the cash flow that's coming in/out of the organization. What do you dislike? When doing a refund, people would ask for a PDF of the receipt and it wasn't easy to figure out how to ...

Review - authorize.net

What do you like best? I like that you can search for transactions by credit card number, transaction number, first name/last name, or search transactions by day. It also shows you if a transaction is still in the process of completing. There is a lot of great functions to utilize if you're monitoring the cash flow that's coming in/out of the organization. What do you dislike? When doing a refund, people would ask for a PDF of the receipt and it wasn't easy to figure out how to ...

Works Nicely, No Complaints

What do you like best? I like how you can search by various options. It is easy to tell if you credit card sales and if your direct debit sales have went through. I like how easy it is to refund for things as well. No major complaints, just some minor complaints. What do you dislike? I hate how specific you have to be when searching for a credit card transaction. It does not allow you to do the first couple of letter of a first or last name, or of the child's name, in my case. Also, it ...

Works Nicely, No Complaints

What do you like best? I like how you can search by various options. It is easy to tell if you credit card sales and if your direct debit sales have went through. I like how easy it is to refund for things as well. No major complaints, just some minor complaints. What do you dislike? I hate how specific you have to be when searching for a credit card transaction. It does not allow you to do the first couple of letter of a first or last name, or of the child's name, in my case. Also, ...

Great to use

What do you like best? I like that it streamlines me being able to enter in information from sales myself, even if I don't have a credit card processor on me What do you dislike? Since I don't work in our accounting department and just do sales, there's not a way that I can go back myself and fix payments if they're messed up Recommendations to others considering the product: Make sure that you work with your finance / accounting department well on this - I find that they're ...

Great to use

What do you like best? I like that it streamlines me being able to enter in information from sales myself, even if I don't have a credit card processor on me What do you dislike? Since I don't work in our accounting department and just do sales, there's not a way that I can go back myself and fix payments if they're messed up Recommendations to others considering the product: Make sure that you work with your finance / accounting department well on this - I find that they're the ...

Irreplaceable and well recognized tool for doing business online

What do you like best? Seamless integration with Recurly makes accepting credit card payments with Authorize.net a breeze. The integration was easy for the developers. What do you dislike? Sometimes it fails. But fortunately this does not happen very often. Reporting could use a major update, as currently it is entirely based on exported reports and it really looks like a solution from the 20th century. Later you need to play with exported data in Excel to actually do something useful ...

Irreplaceable and well recognized tool for doing business online

What do you like best? Seamless integration with Recurly makes accepting credit card payments with Authorize.net a breeze. The integration was easy for the developers. What do you dislike? Sometimes it fails. But fortunately this does not happen very often. Reporting could use a major update, as currently it is entirely based on exported reports and it really looks like a solution from the 20th century. Later you need to play with exported data in Excel to actually do something ...

Simple, secure, all you need.

What do you like best? Very simple, easy to navigate interface, secure. What do you dislike? Nothing of note. Site is clean, easy and safe. What problems are you solving with the product? What benefits have you realized? We can access the account anywhere, safely and securely.