Attentive Reviews in September 2026: User Ratings, Pros & Cons
Drive higher profits with targeted SMS marketing.
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Attentive offers custom pricing plan
Attentive Reviews & Ratings
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Spotsaas Editor’s POV
Attentive is built for enterprise teams sending high-volume SMS/MMS campaigns. The platform excels at segmentation, A/B testing, and automation—users report setting up campaigns quickly and tracking performance through detailed reporting. Verify in your demo that the segmentation logic matches your customer data structure (especially if you're pulling segments ...Read more
Attentive pros and cons
Exceptional customer support with responsive and proactive team that offers strategic recommendations.
User-friendly platform with easy onboarding, intuitive UI, and minimal management time required.
Detailed segmentation features and analytics for effective communication and performance measurement.
Knowledgeable support team that provides assistance in setting up campaigns and utilizing the platform effectively.
Limited complaints about the platform being pricey for some users.
Desire for more integrations and advanced features in the Marketplace to enhance functionalities further.
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Showing 31-40 out of 154
KR
Kristen R
11/10/23
"Best of the best"
What do you like best about Attentive? One click opt-in CSM team feels like an extension of our internal team
KR
Kristen R
11/10/23
"Best of the best"
What do you like best about Attentive? One click opt-in CSM team feels like an extension of our internal team
HO
Hannah O
11/10/23
"Great Platform"
What do you like best about Attentive? Easy to work with. Customer reps nearly always available. What do you dislike about Attentive?
AU
Anonymous User
11/10/23
"The Most Capabilities of Any SMS Provider I've Used"
What do you like best about Attentive? Attentive has the most capabilities of any SMS provider I've used so far! Their journeys builder helps us personalize our customer communications based on their activity, and allows us to stay engaged even with limited manpower on our end.
DR
Dion R
11/10/23
"An Excellent Way to Boost Sales - Just a Touch On the Pricey End"
What do you like best about Attentive? Attentive had the easiest implementation web-side I've ever experienced (just one line of code to drop in) and all of the staff have been extremely responsive and helpful in onboarding us. We recently started utilizing their Concierge service as well, which has dramatically reduced the amount of time we need to spend managing the platform, allowing us to focus just on revenue driving opportunities.
CZ
Caraline Z
11/09/23
"Great SMS Marketing Tool"
What do you like best about Attentive? I like the automated follow up texts that can be sent after a customer leaves a cart abandoned. What do you dislike about Attentive?
GR
gaby r
10/19/23
"Easy to Use, Reliable, Great Customer Service"
What do you like best about Attentive? Platform UX, customer service/ white glove, has many integrations available! What do you dislike about Attentive?
GR
gaby r
10/19/23
"Easy to Use, Reliable, Great Customer Service"
What do you like best about Attentive? Platform UX, customer service/ white glove, has many integrations available! What do you dislike about Attentive?
RC
Rollie C
10/18/23
"Easy To Use and Effective"
What do you like best about Attentive? Easy to Use and Set up, Really gives me a way to run exclusive Sales to SMS Subscribers Only, which Drives Sign-Ups and Sales at the same time
RC
Rollie C
10/18/23
"Easy To Use and Effective"
What do you like best about Attentive? Easy to Use and Set up, Really gives me a way to run exclusive Sales to SMS Subscribers Only, which Drives Sign-Ups and Sales at the same time
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].