Attentive Reviews in September 2026: User Ratings, Pros & Cons
Drive higher profits with targeted SMS marketing.
Add to compare
Attentive offers custom pricing plan
Attentive Reviews & Ratings
Are you using Attentive?
Spotsaas Editor’s POV
Attentive is built for enterprise teams sending high-volume SMS/MMS campaigns. The platform excels at segmentation, A/B testing, and automation—users report setting up campaigns quickly and tracking performance through detailed reporting. Verify in your demo that the segmentation logic matches your customer data structure (especially if you're pulling segments ...Read more
Attentive pros and cons
Exceptional customer support with responsive and proactive team that offers strategic recommendations.
User-friendly platform with easy onboarding, intuitive UI, and minimal management time required.
Detailed segmentation features and analytics for effective communication and performance measurement.
Knowledgeable support team that provides assistance in setting up campaigns and utilizing the platform effectively.
Limited complaints about the platform being pricey for some users.
Desire for more integrations and advanced features in the Marketplace to enhance functionalities further.
Filter results
Sort by :
Showing 11-20 out of 154
JS
Jason S
12/05/23
"The best SMS platform we have used."
What do you like best about Attentive? Easy to use with great pricing and we get better results than other providers we have used in the past and the customer service is great!
AU
Anonymous User
12/02/23
"Easy to use, their whiteglove and onboard service is the best."
What do you like best about Attentive? Ease of implementation to get it going. They are one of the best ones building good relationships with individuals, not just the companies.
AU
Anonymous User
11/27/23
"Great Support With Attentive!"
What do you like best about Attentive? The support from our customer success managers! They're also very open to product feedback and always looking to improve and support their clients' needs. Their SMS program is definitely best in the business!
AU
Anonymous User
11/27/23
"Great Support With Attentive!"
What do you like best about Attentive? The support from our customer success managers! They're also very open to product feedback and always looking to improve and support their clients' needs. Their SMS program is definitely best in the business!
AU
Anonymous User
11/24/23
"The Best SMS Marketing"
What do you like best about Attentive? The team at Attentive is home to some of the hardest working client success teams I have met. Week after week, their team closely manages our results, and you are guaranteed to grow with them. Our dedicated success rep works diligently to make sure that we are hitting goals and helps us to reach our highest potential week over week! Our client success rep was recently out of the office, and we were paired with an equally skilled representative to help ...
Read more
AU
Anonymous User
11/22/23
"Director of Retention Marketing & CRM"
What do you like best about Attentive? Attentive is a true partner and extension of your business. They will work alongside you to understand your business needs and help strategize how to improve, grow and expand your marketing.
AU
Anonymous User
11/16/23
"Great platform and partner for SMS!"
What do you like best about Attentive? I love the brand partnership that Attentive provides! Our CSM is very intelligent and always provides great strategic recommendations to our SMS strategy and plans. The platform itself is also very user friendly in terms of: SMS campaign creation, flow creation, segmenting, analytics, etc. It has been an incremental part of our ecommerce business!
AU
Anonymous User
11/13/23
"Easy to use and detailed segmenting makes for a great platform"
What do you like best about Attentive? The continued support that you get while using the platform with a specialist What do you dislike about Attentive?
AU
Anonymous User
11/13/23
"Easy to use and detailed segmenting makes for a great platform"
What do you like best about Attentive? The continued support that you get while using the platform with a specialist What do you dislike about Attentive?
AU
Anonymous User
11/12/23
"Easy to use!"
What do you like best about Attentive? Attentive is very user friendly! Easy to follow step by step and really take advantage of text message marketing. What do you dislike about Attentive?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].