Attentive Reviews in September 2026: User Ratings, Pros & Cons
Drive higher profits with targeted SMS marketing.
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Attentive offers custom pricing plan
Attentive Reviews & Ratings
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Spotsaas Editor’s POV
Attentive is built for enterprise teams sending high-volume SMS/MMS campaigns. The platform excels at segmentation, A/B testing, and automation—users report setting up campaigns quickly and tracking performance through detailed reporting. Verify in your demo that the segmentation logic matches your customer data structure (especially if you're pulling segments ...Read more
Attentive pros and cons
Exceptional customer support with responsive and proactive team that offers strategic recommendations.
User-friendly platform with easy onboarding, intuitive UI, and minimal management time required.
Detailed segmentation features and analytics for effective communication and performance measurement.
Knowledgeable support team that provides assistance in setting up campaigns and utilizing the platform effectively.
Limited complaints about the platform being pricey for some users.
Desire for more integrations and advanced features in the Marketplace to enhance functionalities further.
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Showing 121-130 out of 154
AU
Anonymous User
10/10/22
"Great customer service"
What do you like best about Attentive? They have a great team and do a great job following up with you What do you dislike about Attentive?
NM
Natasha M
10/07/22
"Very easy to on-board and the team has been SO helpful"
What do you like best about Attentive? Having quicking answers from our team helping us problem solve What do you dislike about Attentive?
AU
Anonymous User
10/04/22
"Great experience with excellent support."
What do you like best about Attentive? Excellent white glove team and support, vety helpful and knowledgeable What do you dislike about Attentive?
MF
Marco F
10/03/22
"Above and beyond"
What do you like best about Attentive? The service is always quick and satisfactory. We're reaching more customers in better ways. What do you dislike about Attentive?
AU
Anonymous User
10/01/22
"They're the largest in the industry, but way too expensive."
What do you like best about Attentive? Upsides are the capabilities and tech advancements, integrations with other apps. The rep assigned to my account is also helpful with QBRs and recommendations for optimizations.
AC
Andrew C
09/30/22
"Attentive is a game changer"
What do you like best about Attentive? It's no secret: there are a lot of SMS marketing platforms on the market at the moment, and switching between them is not easy. So it's important to shop around and choose the right one on the first try. With Attentive, I genuinely believe you're in safe hands. The team is fantastic and the product is very well thought out. They offer a full suite of tools that are used by large-scale enterprise companies, all the way down to six-digit retail brands.
TS
Trey S
09/30/22
"Gamechanger"
What do you like best about Attentive? Attentive has been a game changer for us. Out of all of our subscriber types of platforms, Attentive always outshines. Not to mention, their white glove service is friendly and always does a great job with our asks.
AO
Ana O
09/29/22
"Very good support"
What do you like best about Attentive? The support team is quick to respond and help. The automation process helps us tremendously in handling our customers
MG
Molly G
09/28/22
"Hands down one of my favorite partners in my tech stack!"
What do you like best about Attentive? First and foremost, their entire team - From the onboarding specialists to account managers to white glove team, everyone is ATTENTIVE. They have been so supportive and equally as invested in our business' brand, foundation and growth. Integration was relatively easy, and all things went smoothly. I also love the ease of campaign and journey set-up -- Drag and drop feature is so easy to use!
AU
Anonymous User
09/28/22
"Very satisfied with their dedication and platform!"
What do you like best about Attentive? Their White Glove team has gone above and beyond to assist us with our strategy and provide technical assistance. We've leaned on them for a plethora of areas, and having a dedicated customer experience manager has been fruitful in helping us obtain better results.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].