Attentive Reviews in September 2026: User Ratings, Pros & Cons
Drive higher profits with targeted SMS marketing.
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Attentive offers custom pricing plan
Attentive Reviews & Ratings
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Spotsaas Editor’s POV
Attentive is built for enterprise teams sending high-volume SMS/MMS campaigns. The platform excels at segmentation, A/B testing, and automation—users report setting up campaigns quickly and tracking performance through detailed reporting. Verify in your demo that the segmentation logic matches your customer data structure (especially if you're pulling segments ...Read more
Attentive pros and cons
Exceptional customer support with responsive and proactive team that offers strategic recommendations.
User-friendly platform with easy onboarding, intuitive UI, and minimal management time required.
Detailed segmentation features and analytics for effective communication and performance measurement.
Knowledgeable support team that provides assistance in setting up campaigns and utilizing the platform effectively.
Limited complaints about the platform being pricey for some users.
Desire for more integrations and advanced features in the Marketplace to enhance functionalities further.
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Showing 101-110 out of 154
AU
Anonymous User
10/21/22
"Great SMS Platform w/Amazing CX!"
What do you like best about Attentive? Attentive is super client-focused and it's great to not only have a dedicated account manager, but also an amazing White Glove team that's incredibly responsive and helpful.
ES
Erick S
10/20/22
"Best Customer Support Ever"
What do you like best about Attentive? They are always ready to help and follow up with you every time. What do you dislike about Attentive?
AU
Anonymous User
10/20/22
"Probably the most positive experience I've had with a software company"
What do you like best about Attentive? Not only is the Attentive platform and user interface easy to use and intuitive, but everyone you communicate with is impressive. Their attention to detail, level of commitment and work - I really could go on about their service. We have tried out many SMS apps for our business. They all hover around similar pricing models. Some will offer better per SMS deals, features, or something else to entice you. But Attentive is my #1 pick.
DA
Destiny A
10/20/22
"Amazing, Robust Platform"
What do you like best about Attentive? Attentive is a great, new and exciting platform. The company is growing expeditiously and always implementing new features.
AU
Anonymous User
10/19/22
"Amazingly helpful tool!"
What do you like best about Attentive? Attentive has many attributes that allow businesses to interact with the consumer at every point in the sales funnel. They have timely responses to questions and are always willing to help you and your business.
AU
Anonymous User
10/19/22
"Great SMS platform"
What do you like best about Attentive? The platform is easy to use. The support is excellent. What do you dislike about Attentive?
ML
marcele l
10/18/22
"Very Satisfied!"
What do you like best about Attentive? Very intuitive, simple, effective platform. The support team is also extremely helpful, consistent and responsive - making the entire migration process much smoother.
TG
Tani G
10/18/22
"Attentive SMS"
What do you like best about Attentive? Attentive's SMS platform is incredibly user-friendly! Plus, they have assigned a strategist to our account who is very responsive when questions arise, and she also helps us plan for the future by meeting with us regularly to brainstorm and strategize.
WF
Weslie F
10/18/22
"SMS With All The Bells and Whistles"
What do you like best about Attentive? Not only is the customer service awesome, but the platform is super easy to use and the features are top-of-the-line! I'm just getting started, but I see a long-lasting relationship with Attentive in my future,
AU
Anonymous User
10/17/22
"A very effective and easy to use platform."
What do you like best about Attentive? Attentive is very simple to use and their white glove service helps us set up more complex flows. Our CSM is very helpful and is continually working with us to improve our ecommerce performance overall. The analytics and dashboards tell us exactly what we need to know to judge and optimise our work to make the best data-driven decisions for us.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].