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Athenahealth EHR - EHR Software

Athenahealth EHR Reviews in June 2026: User Ratings, Pros & Cons

Efficient care, ahead of the curve.

3.3

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Athenahealth EHR offers custom pricing plan

Athenahealth EHR Reviews & Ratings

3.3

Good

Based on 26 ratings & 30 reviews

Rating Distribution

Excellent

(5)

Very Good

(11)

Good

(6)

Poor

(0)

Terible

(8)

Spotsaas Editor’s POV

athenaOne has garnered both praise and criticism in recent reviews, providing a nuanced perspective on its functionality. Users appreciate its ability to streamline processes for both staff and patients, particularly through easy scheduling and well-organized patient record sections. The system's close loops for processes and responsiveness to customer input also ...Read more

Athenahealth EHR pros and cons

  • Convenient and easy to share and update electronic records.

  • Intuitive scheduling system, helpful for both office staff and patients.

  • User-friendly interface, especially for daily patient record tracking.

  • Good customer support availability.

  • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

  • Limited training and support resources, making navigation difficult for new users.

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Showing 21-30 out of 30

JF

Jeramy F

12/02/21

2.5 out of 5

"Works like an EMR but navigation is difficult"

What do you like best about athenaOne? Web-based, this makes no onsite hardware requirements. What do you dislike about athenaOne?

CI

Chukwudi I

12/01/21

4 out of 5

"Decent EMR ecosystem"

What do you like best about athenaOne? It's modern and is a lot more efficient and straightforward than the *vast* majority of EMR systems and doesn't have a self hosting element which makes it a lot cheaper and simpler on practices logistically.

AU

Anonymous User

11/17/21

3 out of 5

"Overall great but used wrong"

What do you like best about athenaOne? I like that you can have tasks assigned to multiple departments. What do you dislike about athenaOne?

AU

Anonymous User

11/17/21

3 out of 5

"Overall great but used wrong"

What do you like best about athenaOne? I like that you can have tasks assigned to multiple departments. What do you dislike about athenaOne?

CD

CAROLINA DE LOS ANGELES L

11/16/21

4 out of 5

"Sometimes I really struggle with the lack of empathy"

What do you like best about athenaOne? The dashboard with the claims has a very good usability and center all the information in one place. What do you dislike about athenaOne?

CD

CAROLINA DE LOS ANGELES L

11/16/21

4 out of 5

"Sometimes I really struggle with the lack of empathy"

What do you like best about athenaOne? The dashboard with the claims has a very good usability and center all the information in one place. What do you dislike about athenaOne?

AU

Anonymous User

10/21/21

4 out of 5

"Very Good EMR program"

What do you like best about athenaOne? I feel that it is overall pretty user-friendly. Athenahealth seem to strive to work towards streamlining their software regularly. What do you dislike about athenaOne?

AU

Anonymous User

10/21/21

4 out of 5

"Very Good EMR program"

What do you like best about athenaOne? I feel that it is overall pretty user-friendly. Athenahealth seem to strive to work towards streamlining their software regularly. What do you dislike about athenaOne?

DW

Dr W

03/12/21

0.5 out of 5

"Exorbitantly Expensive. Bait and Switch. AVOID!"

What do you like best about athenaOne? You can run reports tailored to each practitioner. What do you dislike about athenaOne?

DW

Dr W

03/12/21

0.5 out of 5

"Exorbitantly Expensive. Bait and Switch. AVOID!"

What do you like best about athenaOne? You can run reports tailored to each practitioner. What do you dislike about athenaOne?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].