9.1
SpotScore
Asset Bank Reviews in September 2026: User Ratings, Pros & Cons
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Asset Bank Reviews & Ratings
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Spotsaas Editor’s POV
Asset Bank has garnered significant praise over the past 12 months, with users highlighting its seamless migration to the cloud, excellent support team, and time-saving features like quick uploading and easy search capabilities. The platform's user-friendly interface and constant updates for improved user experience have been commended by many. Users appreciate ...Read more
Asset Bank pros and cons
User-friendly interface and clear design, making it easy for both regular users and administrators to navigate.
Excellent customer support with quick responses and professional assistance, ensuring smooth onboarding and usage.
Strong search functionality and customizable features enhance the overall user experience and efficiency of asset management.
Smooth migration processes, whether transitioning to the cloud or upgrading within the platform, with attentive support from the team.
Learning curve for complete understanding of features, necessitating time and effort for training, especially for new users.
Complex configurations and limited offline resources for self-learning, leading to occasional reliance on customer support for specific queries or issues.
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Showing 71-80 out of 164
A
Anonymous
12/06/17
Great software and service
What do you like best? The extreme great service provided buy the consultants at Asset Bank (specially Chris Gibbs. The quick and great service, always helpful, dynamic and extremely profesional. What do you dislike? Nothing! We were pleased with both the product and service. Recommendations to others considering the product No doubt! What business problems are you solving with the product? What benefits have you realized? We implemented Asset Bank for one of your clients 5 years ...
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LF
Laura F
10/26/17
Benefitting from a much needed Healthcheck & upgrade service
We have been using Asset Bank for a number of years now and have just benefitted from the Healthcheck package, upgrade and refresh of the latest features. This process has only enhanced what is already a great product and resource for storing, archiving and sharing valuable assets across a large international organization. Aesthetically it looks great and really showcases photography while the functionality affords many options to configure Asset Bank to your bespoke needs in terms of ...
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JH
Jamie Heyward
04/04/17
Lightning quick DAM with excellent feature set!
Since joining Study Group just 6 months ago I have been a regular user of Bright Interactive's Asset Bank. It is truly feature packed and offers excellent search and categorisation facilities. Being able to quickly create and share (both internally and externally) your own Light-box's (essentially a customised bundle of assets) using your own company's branding at every step of the way is a huge bonus to us and helps maintain an extremely high level of professionalism when communicating ...
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JN
Jacqueline Normington (Jackie)
02/23/17
Spoke my language!
Asset bank is an easy to use tool, if you happen to be stuck on something they have a service team with a quick response. The member of the team spoke and instructed me through my issue in a non-technical manor, which really helped me to understand the potential of Asset bank.
PS
Patricia Savage
02/15/17
The solution we were looking for!
Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of years—finally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform. It was intimidating to start the search for ...
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A
Anonymous
02/15/17
The solution we were looking for!
What do you like best? Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of years—finally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform. But it's the ...
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A
Anonymous
11/02/16
User friendly DAM
What do you like best? Easy to use interface, excellent 'Help for this page' functionality. Search is very powerful and the navigation and filters are simple and user friendly. What do you dislike? The base level of 'Logged in users' - would be great to have more customisable users rather than folders. Having 'Public' and 'Logged in' doesn't seem necessary when you want to make groups from scratch. Recommendations to others considering the product Assess your permissions structure and ...
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A
Anonymous
09/19/16
Fast and reliable.
What do you like best? Most all of the content on the app is maintainable by the admin. Multi-lingual support is also an important feature. The search features are very extensive and are even adjustable via the Administrative interface. The automatic creation of thumbnail images is also a nice feature. This saves lot of time by not having to create and upload multiple image sizes. What do you dislike? No global support. European workday hours only. An online ticket tracking system would ...
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A
Amanda
08/12/16
Great Program and Great Customer Service!
Asset Bank is easy to learn and a terrific program! It stores all of our photos perfectly and I really like the option to further categorize them into folders and sub-folders. The customer service side of Asset Bank is incredible! Ash is great to work with and will explain things as well as troubleshoot any concerns. The other thing I know that many people appreciate about this program is the ability to have customized for your specific needs. I highly recommend Asset Bank and their great ...
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A
Anonymous
08/10/16
Bright Interactive Support Experience
What do you like best? Knowledgeable support staff. Most evident in the support provided by Rob - always professional and very quick to understand query / requirements. What do you dislike? Would be good to have support for non-UK timezones (apologies if there is already a separate contract offering for this! What business problems are you solving with the product? What benefits have you realized? Cataloging images for quick retrieval
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].