Drive customer loyalty with real-time feedback.
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AskNicely offers custom pricing plan
AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to send customized surveys to clients effortlessly, leading to enhanced customer engagement and insightful feedback. One standout feature highlighted by users is the ...Read more
Simplifies feedback collection and management, providing real-time insights for quick actions.
Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality.
Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness.
Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates.
Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.
Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.
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Showing 741-750 out of 787
UI
User in Wholesale
05/03/16
"Impressed with the trial..."
What do you like best? Simple, easy to use, gives back what you need.. What do you dislike? I can't see how to split into more than one segment. Maybe it's because i'm on the free trial plan and it's not available? What problems are you solving with the product? What benefits have you realized? Solving customers problems, analyzing bad trends and areas where we commonly fall over.. Response from Aaron Ward of AskNicely edit Hi - you can segment your NPS results by region, segment, plan, ...
Read more
UI
User in Wholesale
05/03/16
"Impressed with the trial..."
What do you like best? Simple, easy to use, gives back what you need.. What do you dislike? I can't see how to split into more than one segment. Maybe it's because i'm on the free trial plan and it's not available? What problems are you solving with the product? What benefits have you realized? Solving customers problems, analyzing bad trends and areas where we commonly fall over.. Response from Aaron Ward of AskNicely edit Hi - you can segment your NPS results by region, segment, plan, ...
Read more
MC
Morgan C
05/02/16
"Internal NPS for engineering team"
What do you like best? AskNicely is very easy to get up and running. I almost couldn't believe how quick it was to set up and start using. What do you dislike? The system only allows me to run one campaign as far as I can tell. Perhaps a higher plan allows multiple concurrent surveys to different audiences, but for now I can't see how. What problems are you solving with the product? What benefits have you realized? AskNicely was very easy to get up and running to survey within our company ...
Read more
CB
Christian B
05/02/16
"Simple to use and simple to integrate"
What do you like best? I put asknicely through a vigorous RFP process against much more comprehensive VoC systems. The obvious benefit of using AskNicely is it's simplicity in use and implementation. Asknicely have a very open approach towards integration and supply this as part of their standard package without further costs. In fact, some companies charge a significant fee just for API access. Also, it's has the ability to receive direct responses within an email so that users don't have ...
Read more
UI
User in Information Technology and Services
05/02/16
"Great product that nail his jos job"
What do you like best? The fact that it's super easy to set up and works like a charm. What do you dislike? It's quite expensive for a startup, so pricing. Recommendations to others considering the product: Get fast business results by getting and implementing high feedback responses from your customers. What problems are you solving with the product? What benefits have you realized? Solved "low hanging fruit" via our feedback by customers.
CB
Christian B
05/02/16
"Simple to use and simple to integrate"
What do you like best? I put asknicely through a vigorous RFP process against much more comprehensive VoC systems. The obvious benefit of using AskNicely is it's simplicity in use and implementation. Asknicely have a very open approach towards integration and supply this as part of their standard package without further costs. In fact, some companies charge a significant fee just for API access. Also, it's has the ability to receive direct responses within an email so that users don't have ...
Read more
UI
User in Information Technology and Services
05/02/16
"Great product that nail his jos job"
What do you like best? The fact that it's super easy to set up and works like a charm. What do you dislike? It's quite expensive for a startup, so pricing. Recommendations to others considering the product: Get fast business results by getting and implementing high feedback responses from your customers. What problems are you solving with the product? What benefits have you realized? Solved "low hanging fruit" via our feedback by customers.
MC
Morgan C
05/02/16
"Internal NPS for engineering team"
What do you like best? AskNicely is very easy to get up and running. I almost couldn't believe how quick it was to set up and start using. What do you dislike? The system only allows me to run one campaign as far as I can tell. Perhaps a higher plan allows multiple concurrent surveys to different audiences, but for now I can't see how. What problems are you solving with the product? What benefits have you realized? AskNicely was very easy to get up and running to survey within our company ...
Read more
CG
Carl G
04/27/16
"meetmagic met nicely"
What do you like best? I was looking for a way to get some feedback to validate meetmagic meetings .. i came across AskNicely and found it very simple to tailor, easy to solicit responses and very intuitive. What do you dislike? it wasn't all free... :) good stuff never is. Recommendations to others considering the product: i already recommended 3 people - in fact I was in a CommBank meeting yesterday and suggested they stop messing around trying to get feedback from old ways of using ...
Read more
CG
Carl G
04/27/16
"meetmagic met nicely"
What do you like best? I was looking for a way to get some feedback to validate meetmagic meetings .. i came across AskNicely and found it very simple to tailor, easy to solicit responses and very intuitive. What do you dislike? it wasn't all free... :) good stuff never is. Recommendations to others considering the product: i already recommended 3 people - in fact I was in a CommBank meeting yesterday and suggested they stop messing around trying to get feedback from old ways of using ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].