AskNicely Reviews in June 2025: User Ratings, Pros & Cons

"Simple and effective"

What do you like best? It was easy to use and produced results from day 1 What do you dislike? Nothing has been a problem too us Recommendations to others considering the product: Just try it and you will be sold What problems are you solving with the product? What benefits have you realized? We get insight into our customers.

"Simple and effective"

What do you like best? It was easy to use and produced results from day 1 What do you dislike? Nothing has been a problem too us Recommendations to others considering the product: Just try it and you will be sold What problems are you solving with the product? What benefits have you realized? We get insight into our customers.

"Asknicely feedback "

What do you like best? That you are able to see feedback on yourself that will help improve ones skills. What do you dislike? What I didn't is the way the survey is scored. What problems are you solving with the product? What benefits have you realized? Building relationships with our cusotmer, this helps us improve in areas we might not have been aware of.

"Asknicely feedback "

What do you like best? That you are able to see feedback on yourself that will help improve ones skills. What do you dislike? What I didn't is the way the survey is scored. What problems are you solving with the product? What benefits have you realized? Building relationships with our cusotmer, this helps us improve in areas we might not have been aware of.

"Seamless and effective User Experience!"

What do you like best? From an end-user experience, I love that Ask Nicely offera our clients with a very quick / easy (and fun) way to provide us with actionable feedback. This is especially important to us because we also work in the NPS field (in a different aspect) so it's critical that our clients don't feel burdened when we send them an NPS request email. In addition, Ask Nicely have done a stellar job with their Dashboard - it's so easy for me to be able to reply to our feedback and ...

"Amazing service!"

What do you like best? The customer service and follow up by the team at Ask Nicely. They kept me informed and in the loop on everything involved in the set up. What do you dislike? Nothing so far, everything has been great. What problems are you solving with the product? What benefits have you realized? Customer service and feedback. Before this, we really didn't know how our customers felt about our service, other than the repeat customer report we would pull monthly.

"Our clients love it, and we get the pulse we need & testimonials we want"

What do you like best? Super easy for clients to respond, and clear, actionable results for us. What do you dislike? I'd love to be able to more easily change a client from active to inactive and back again (appears the only option is active or delete). Recommendations to others considering the product: If you have questions, reach out to them - great team. What problems are you solving with the product? What benefits have you realized? We're a law firm that does things VERY differently - ...

"Awesome and simple tool to measure results"

What do you like best? Easy to setup. Easy to use and understand. It helped us better understand how our users feel about our company. What do you dislike? It could have a little bit more personalization features. What problems are you solving with the product? What benefits have you realized? We use AskNicely to measure our Customer Satisfaction team and have a better understanding about how are users are being taken care of. Having our users rate our reps helps us understand which ones ...

"Awesome and simple tool to measure results"

What do you like best? Easy to setup. Easy to use and understand. It helped us better understand how our users feel about our company. What do you dislike? It could have a little bit more personalization features. What problems are you solving with the product? What benefits have you realized? We use AskNicely to measure our Customer Satisfaction team and have a better understanding about how are users are being taken care of. Having our users rate our reps helps us understand which ones ...

"Great insights into our customers"

What do you like best? I love that we get immediate feedback from our customers, and we've developed a new website page full of positive comments and testimonials that we previously never had. We have achieved a high response rate already with only a week of use, and received great feedback from our customers. What do you dislike? It would be great to have more control over the layout of some features to maximize branding. Online-only billing creates difficulty for us as a NFP - we'd prefer ...