AskNicely Reviews in June 2025: User Ratings, Pros & Cons

"Easy Program"

What do you like best? Ask Nice.ly is quick and simple. Responses are quick and simple to view. Nothing complicated and that is a huge plus. My responses can be sent out manually or I can schedule them,.Simple and to the point. This survey is a really fast, easy way to get continuous feedback about our product. Users answer frequently and honestly, and we use their responses to implement new features, make improvements to existing features, and learn more about our user base. What do you ...

"Easy Program"

What do you like best? Ask Nice.ly is quick and simple. Responses are quick and simple to view. Nothing complicated and that is a huge plus. My responses can be sent out manually or I can schedule them,.Simple and to the point. This survey is a really fast, easy way to get continuous feedback about our product. Users answer frequently and honestly, and we use their responses to implement new features, make improvements to existing features, and learn more about our user base. What do you ...

"Simple to Use Easy to learn"

What do you like best? The best part about AskNicely is that is is easy to collaborate with other users. The projects can be shared quickly and efficiently and planned in accordance with other users. It is fast to learn and intuitive to grasp! What do you dislike? There is not much I dislike about AskNicely, other than the fact that is kind of expensive to pay for the software. Other than that, I think you are getting a great product! Recommendations to others considering the product: In ...

"Ask Nicely Review from Bunker"

What do you like best? It's very easy to use and it's simple for our customers to answer. The simplicity improves the amount of people commenting and gives us great feedback to improve our customer service! The Ask Nicely team is quick to respond to questions and helpful when needed. What do you dislike? I dislike that people don't answer our survey and that it often doesn't look personalized because the question is viewed in an email template that looks auto generated. I also wish the ...

"Ask Nicely Review from Bunker"

What do you like best? It's very easy to use and it's simple for our customers to answer. The simplicity improves the amount of people commenting and gives us great feedback to improve our customer service! The Ask Nicely team is quick to respond to questions and helpful when needed. What do you dislike? I dislike that people don't answer our survey and that it often doesn't look personalized because the question is viewed in an email template that looks auto generated. I also wish the ...

"Does what you need, but not customized enough"

What do you like best? It really does work as expected. Team was friendly and able to point me in the right direction when getting things set up. What do you dislike? Not customized enough. The product does ONE thing which is to ask for an NPS score. That said, they have some room to go and feels like it's developed without a long-term strategy in mind or they had unexpected growth. Recommendations to others considering the product: They are moving in the right direction. Behind the scenes ...

"Incredibly useful"

What do you like best? AskNicely is incredibly simple and easy to use. The interface is clearly laid out, and additional features such as work flows are easy to access and set up. The surveys are a lovely clean design. We have received a high response rate from our customers, and the data we have gathered has been invaluable. What do you dislike? The surveys are mobile optimised, but they seem to be IOS focused - android or other mobile platforms aren't always supported beyond the latest ...

"Incredibly useful"

What do you like best? AskNicely is incredibly simple and easy to use. The interface is clearly laid out, and additional features such as work flows are easy to access and set up. The surveys are a lovely clean design. We have received a high response rate from our customers, and the data we have gathered has been invaluable. What do you dislike? The surveys are mobile optimised, but they seem to be IOS focused - android or other mobile platforms aren't always supported beyond the latest ...

"Intuitive interface & stellar support"

What do you like best? API access to display the most meaningful data (for example ability to create custom klips with Ask Nicely data in Klipfolio) What do you dislike? Dashboard reporting functionality could be improved Recommendations to others considering the product: HIghly recommend the product for gaining insight into how our customers feel about us, and providing valuable feedback we can act upon. The ongoing support has been above and beyond. What problems are you solving with the ...

"Keeps me connected to my customers"

What do you like best? I've had a great experience with AskNicely. I love seeing the positive reviews, but I really love it when a less-than-completely-happy customer give me a chance to address their issues. With AskNicely, I've been able to turn 5s into 10s with prompt interaction and responsiveness. What do you dislike? Had a hard time integrating with Desk. What problems are you solving with the product? What benefits have you realized? Helps me find my disgruntled customers and work to ...