Artlist Reviews in August 2026: User Ratings, Pros & Cons
Unleash your creativity with Artlist's royalty-free music library.
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Starts from $9.99 / Month when Billed Yearly
Artlist Reviews & Ratings
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Artlist pros and cons
Reviewers overwhelmingly praise the fast, friendly, and helpful customer support, often naming individual reps.
Support is repeatedly described as quick and fair in resolving subscription and refund issues.
Customers love the extensive music and asset library with a great selection.
The platform is described as very intuitive, easy to use, and easy to navigate.
A couple of reviewers found the chatbot only handles simple requests and prefer reaching a live rep.
Some were caught off guard that certain plans (MAX/PRO) are yearly-payment only after the trial.
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Showing 101-110 out of 122
JK
JOJI KOMATSU
04/26/25
They responded quickly and courteously.
Date of experience:April 26, 2025
ZC
Zin Chun
04/26/25
I am very satisfied with the support…
I am very satisfied with the support service from Artlist. The support team responded quickly and provided very helpful solutions. They not only solved my issue professionally but also with great care and attention. I truly feel valued and appreciate the excellent support.Thank you, Artlist, for providing such a great experience. I will definitely continue to use your service in the future!
PP
Petar Pavlovic
04/26/25
Really great service
Really Great service, i didnt had any problem when i joined, i recommend it🙂🔥
DN
Dean Nguyen
04/25/25
I received a prompt response from…
I received a prompt response from Artlist when assistance was required.
GC
Guillem Casanova
04/24/25
Great experience
It's an amazing music catalog and their costumer attention brilliant. I'll be back.
PG
Peter Gaines
04/24/25
Good video footage, great customer service
Apart from some great video footage, some very high quality footage, the story system so that you can get multiple different video clips with the same actors... all great. But the customer service is very good too, this is extremely important for me because I am an extremely busy person and I need to know that someone is going to help me if there is an issue, sadly some customer service depts. leave a lot to be desired (in fact most customer services do), so it is great to know that Artlist ...
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A
Alastair
04/24/25
Prompt and effective support
I've needed to contact Artlist for support on a couple of occasions recently, once by email and the 2nd (today) using the online chat. In both cases the the resolution was prompt and as required. My music and FX needs are fairly modest; however, Artist provides a great selection of both and I can count on them to respond when needed.
I
Ian
04/24/25
Thank you for having patience with my problem.
Thank you for having patience with my difficulties. I made a mistake that I was charged for Mac Pro account when I tried to sign up for Free Trial. But I actually accidentally signed into my daughter's account.Having read some bad posts on the internet I was worried that Artist would not respond to my costumer service message. However, a helpful email was received which said that my concern message was received. This really made me feel that we would be able to solve the problem.It was a ...
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JG
João Gustavo S. Nogueira
04/24/25
Good morning
Good morning, unfortunately I had signed up for a plan that wasn't exactly what I wanted and even though I'm from Brazil, they gave me all the necessary support. I'm very grateful to the company and very happy to know that there are still very qualified professionals in what they do.
BF
Bakhtiar Faiz
04/24/25
hepful customer care
Date of experience:April 24, 2025
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].